When fitted and connected to the mains the on/off switch and light switch would not stay in. Then a struggle to book a Hotpoint engineer.

I would avoid this product if you are trying to fit it yourself and you are not an electrician or a DIY expert. The unit only comes with a cable with two exposed wires and no plug. Cannot find information on what type of plug I need to use. Official instructions are as good as a best guess on how to fit it. Instruction also has vague reference to the plug but nothing assertive. Returning the product without using, but I have read reviews on other websites regarding higher than expected noise levels and malfunctions with lights.

The first product arrived and after two weeks started to rust under the glass pitch at the front and around the operator button panel, it became a real struggle to get AO to replace this item after I had taken delivery of it (31 days). I had to escalate several times to AO and then onto the manufacturer who said "we don't cover rust" again I had to stipulate this unit was used for 2 weeks max so any rusting of any form must be due to a manufacturing defect, again this was a complete battle with both AO and Hotpoint but in the end they decided I was a VIP and replaced it giving AO an uplift reference number, why they didn't just replace it in the first instance is a mystery and not cause me such stress !

I bought this product as a replacement for my old product. I gave it 3 stars as it is quite noisy when in use and it does't remove all the smoke from frying which was reason why I bought the product. I have to keep the window open as well as using the extractor. Its disappointing that AO don't fit this product. I had to employ an electrician to come in to replace the old fan. It does't come with the extractor tubing so I had to get that seperately. hence my electrician had to come back the next day to finish the job, costing me an extra days charge.

The hood looks really nice and matches the rest of my hotpoint appliances, the lights are bright and its all very simple to operate. Only thing I've notices is there does not seem to be any real difference between all 3 fan settings so the option seems a little pointless

Nice looking, bought to match Hotpoint cooker, only had for a week. Suction doesn't appear to be that good, but as with cooker still finding our way round the appliance.

Looks awesome on my new kitchen

We were replacing an old cooker hood with this. Easy to install. The lights are at the front and are really bright and it is not as noisy as our previous one. Great value for money.