I have given this 3 stars, not because it isn't a great product, because it is fab. The problem is Hisense and Pacifica who are the support engineers they use/contract out to. There are simply not enough engineers to fix issues promptly. So our lovely appliance bought because it has an ice maker has not dispensed ice since it arrived. We waited nearly 2 weeks ( yes I know great isn't it?) for an engineers visit. He couldn't fix the problem and a further visit was scheduled for 10 days later...this has now been pushed back further to after Christmas. Now I am a 5 star member so AO have been informed and if the next attempt doesn't fix the issue it is going to be returned. If you have a Hisense appliance that works - lucky you, if not be prepared for a loooooong wait or give up and return it straight away

Very happy with this purchase. The fridge and freezer spaces are a good size. The ice maker is a little bit slow, and the shelves in the fridge bow a little if you put too much weight on them, but it's not a big issue.

Great looking American Fridge Freezer. Only problem was the water and ice didnt work for 3 days Had an engineer booked in but cancelled when it started working.

The appliance is excellent in terms of storage space and layout. The ice machine works perfectly well - we were slightly concerned about opting for a non-plumbed version. The only downside is that the doors are very clunky and more difficult to open / close than would be ideal.

We absolutely love this fridge freezer. It looks good, works well, good features. However, it took a few attempts to get one that wasn’t damaged. The first 2 had damage in the same place, possibly from the way they are moved around the factory or warehouse.

Good solid and on wheels annoyingly it’s not a plumbed in fridge ice machine works well. Lots of space inside and love the freezer drawers. Sometimes the doors need more of a push to close than I would like.

Our first one came faulty and dented but AO replaced it swiftly. It's a lovely, spacious fridge/freezer with a very handy water and ice dispenser that does not require plumbed in. The only downside is that there is no water filter so you are basically drinking cold tap water unless you put bottled water in which defeats the object a little.

Prefect product in every way. Huge storage capacity, great features, and stylish design. Very competitively priced