I have given this 3 stars, not because it isn't a great product, because it is fab. The problem is Hisense and Pacifica who are the support engineers they use/contract out to. There are simply not enough engineers to fix issues promptly. So our lovely appliance bought because it has an ice maker has not dispensed ice since it arrived. We waited nearly 2 weeks ( yes I know great isn't it?) for an engineers visit. He couldn't fix the problem and a further visit was scheduled for 10 days later...this has now been pushed back further to after Christmas. Now I am a 5 star member so AO have been informed and if the next attempt doesn't fix the issue it is going to be returned. If you have a Hisense appliance that works - lucky you, if not be prepared for a loooooong wait or give up and return it straight away

The appliance is excellent in terms of storage space and layout. The ice machine works perfectly well - we were slightly concerned about opting for a non-plumbed version. The only downside is that the doors are very clunky and more difficult to open / close than would be ideal.

We absolutely love this fridge freezer. It looks good, works well, good features. However, it took a few attempts to get one that wasn’t damaged. The first 2 had damage in the same place, possibly from the way they are moved around the factory or warehouse.

Good solid and on wheels annoyingly it’s not a plumbed in fridge ice machine works well. Lots of space inside and love the freezer drawers. Sometimes the doors need more of a push to close than I would like.

Our first one came faulty and dented but AO replaced it swiftly. It's a lovely, spacious fridge/freezer with a very handy water and ice dispenser that does not require plumbed in. The only downside is that there is no water filter so you are basically drinking cold tap water unless you put bottled water in which defeats the object a little.

Absolutely delighted with this fridge. Measure up before you order as it's bigger than you might imagine. Love the freezer draw(s) being at the bottom and the seperately controllable smaller drawer (which of course is our drink fridge). The ice maker takes a good 30-40 hrs to get up and running but once off it's ice on tap 24/7. Delighted with the product and the price.

Absolute game changer loved by all the family. The man fridge gives plenty of room and you can clearly see all you have. The 1st draw you can choose to have as freezer or fridge. We have opted for fridge as it makes lunch time a breeze with butter cooked meats yoghurts etc kept in it without having to open the fridge. Then the bottom freezer draw has a 3rd draw within it making it very easy to access what you need. All in all an excellent fridge freezer.

This is a monster of a fridge freezer! I looked at loads before settling on this one and so far I'm very impressed. I thought the non-plumbed ice box would be more hassle but it truly isn't. Very pleased with my purchase and the AO guys did a great job of removing the old one and installing this for me. Highly recommend.