Customer Reviews — Hisense American Fridge Freezer - Stainless Steel - F Rated

Customer Reviews — Hisense American Fridge Freezer - Stainless Steel - F Rated

Hisense RS694N4ICF American Fridge Freezer - Stainless Steel - F Rated
£849
  • 562 litre capacity - holds 31 bags of food shopping
  • Clever tech stops ice build-ups in the fridge & freezer
  • Water and ice dispenser - plumbing required
  • Holiday setting helps save energy when you're away
  • Dimensions (cm) - H178.6 x W91 x D74.3
4.9 / 5
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What a surprise!

5/5
Fantastic fridge freezer. Wasn't sure about HiSense as we've never bought this brand name before, but I have to say we have been pleasantly surprised. Great build quality, quiet and great finish. The usable space is amazing, despite being a similar size to our last Whirlpool unit. The usable space inside is much more usable and is further enhanced by 5 shelves and extra deep door trays. The wire wine rack is removable if not required. The shelves and door trays although removable for cleaning, are in fixed positions, though this is absolutely no issue with the array of storage / space options. The two bottom trays are much bigger than our previous unit. The bottom holds packaged products nicely without resorting to storing at angles or on their sides. The upper (vegetable) drawer is truly remarkable, its massive allowing for easy access to produce without turning the fridge upside down to find something. Note that the bottom drawer is not a dedicated cold meat drawer but can be used as such. It is no more chilled than other parts of the fridge. Unlike our previous fridge, the split on this unit is more 70/30 Fridge to Freezer. This is great if you rely on fridge space over the convenient freezer. The freezer boasts 5 shelves and convenient door storage. The shelves are appropriately sized for convenient storage of bread, rolls, ice cream etc. Good LED lighting in fridge & freezer compartments. Ice maker, offering cubed & crushed ice is a welcome return to the household. Easy to clean with the only gripe being having to wait to remove the glass after dispensing water as it continues dispensing for half a second after dispensing. Not a major issue though. The water filter on this unit is external, like many others now. This will require fixing to a suitable external location where it can be accessed for changing every 6-12m (it is worth obtaining an external 6mm isolating valve for convenient isolation of the water supply). The only negative comment we have, which isn't a problem for us particularly, is the touch panel can only be completely locked or unlocked. In the unlocked mode, any of the touch sensitive buttons can be pressed (deliberately or accidently) to alter the freezer or fridge temperature. It is also possible to place the fridge compartment into holiday mode (setting temperature to 15 degrees) by pressing the touch area around the holiday button on the front panel. It would have been nice if Hisense offered an option of locking the cooling function buttons, leaving the water & ice controls usable. Locking and unlocking the panel every time for water & ice takes too long. As stated, not an issue for grown up kids & adults, but those with little ones may want to consider this. An alternative design would have been to place the temperature functions at the top of the touch panel, out of the way. A minor issue and overall, we've rated the unit 9.5 / 10.
Iain McCafferty
Reviewed on:

Get what you pay for when buying cheap.

3/5
No where as good as samsung that it replaced. Temp display wildly inaccurate. Light only just lights top shelf, doors unable to be adjusted to fit. Internal light slow to come on. door alarm very quiet and takes a long long time to activate. Overall not impressed.
Anthony wright
Colour: Black
Reviewed on:

Great product

5/5
So quiet, so efficient, and looks great too! Highly recommended!
Adam
Reviewed on:

OUTSTANDING

5/5
The product is lovely, very similar to the one we already had but what stood out most was the service, we had a very bad experience with another company, and after 2 months our brand new freezer had been condemned, its still sitting in my kitchen, in this time a.o. stepped up and got me another one the very next day, they called me the day before, they confirmed delivery time and the installation team were outstanding, I also had a call after to make sure I was happy and to remind me to register the warranty, never used a.o. before but after everything I will 100% recomend this company to everyone going forward. Thankyou so much, at a time I was left in a bad situation you made it better withing 24hours, outstanding service so far.
Leanne king
Colour: Black
Reviewed on:

Stylish and roomy

5/5
Great product and great service. Looks stylish and has loads of room inside. It is large so it’s a good idea to measure up to make sure you can fit it through the doors. The brilliant AO delivery men had to take the doors off to fit it in my kitchen.
Helen Chaplin
Reviewed on:

ovrall impressed with quality and features

5/5
Only had this fridge freezer a little while but find it a massive improvement to the separate units i had previously. high quality finish and features like a cambered door mechanism that allows the door to stay open until you start to swing it shut then it will close fully by itself. The thing that sells it for me though is the plumbed in chilled water and Ice feature. I use it all the time whereas the old fridge had a water dispenser but it was too small and i got fed up constantly filling it up. So all in all very impressed thus far.
G Robertson
Reviewed on:

Good looking and user friendly

4/5
Lovely size, great quality, user friendly and a good price. We have spent a lot more money in the past on American fridge freezers made by more established brands, but they all broke down (disappointingly) within five years. Taking a punt this time on Hisense. Just hoping this relatively unknown brand has longevity.
Sarsey
Colour: Black
Reviewed on:

Excellent build quality and so quiet. Very impressed.

5/5
This is our first ever buy of anything from Hisense but after reading Which? reviews and the fact that we really did not like the Samsung Fridge Freezer, we took the plunge. It is a wonderfully quiet and extremely well made FF and looks fabulous in our newly refurbed kitchen. A lot more space than we had initially thought as well. Only 1 month in but extremely happy with this purchase.
Chris Shaw
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