Customer Reviews — Hisense American Fridge Freezer - Black - F Rated

Customer Reviews — Hisense American Fridge Freezer - Black - F Rated

Hisense RS741N4WB11 American Fridge Freezer - Black - F Rated
£699
  • 562 litre capacity - holds 31 bags of food shopping
  • Clever tech stops ice build-ups in the fridge & freezer
  • Annual energy cost - £71.46
  • Water dispenser - no plumbing required
  • Standard width - 90.8cm
4.9 / 5
1517
179
7
3
5

Promising yet didn’t deliver

1/5
This fridge is really beautiful but it spoils food very quickly. I’ve had to return it once before and got a replacement which is also acting up now
Mikayla Onuson
Colour: Stainless Steel Effect
Reviewed on:

Awaiting replacement still.

1/5
Product had the plug flattened during manufacture I guess as now damage to packaging, no replacement in stock and price reduced by £75 after I bought it on the website, just my luck in 2020.
Mrs Jones
Colour: Stainless Steel Effect
Reviewed on:

Does not last and hard to fix!

1/5
We bought this in Feb 2017 by May 2019 it stopped freezing and the water dispenser didn’t work! It has now been 4 months several engineers and still a broken freezer! This is designed to be disposable! So disappointed with the service from AO too. I guess you get what you pay for!
Haroula
Colour: Stainless Steel Effect
Reviewed on:

Terrible

1/5
Extremely disappointed with product and service from ao.com. waste time money and energy.
Leah
Colour: Black
Reviewed on:

Dented door & drinks unit not working

1/5
I went for this fridge/freezer American style as it had all the features at a reasonable price. Having purchased from AO in the pass I knew what to expect with delivery unpack etc., Paid for that of course. AO refunded the unpack fee as the un packing was removed but not the large amount inside the fridge/freezer. Two dents in the right hand door and the water dispenser that did not work. A new door is on order as is a new water dispenser. the unit does not fully seat and the nozzle does not connect with the door unit. clearly a known fault as I was told by the engineer. But when I searched the item on AO no mention of the fault. But there is clearly an issue. Do not expect a new item of this price should not have dents and parts that do not work.
Sloberdobabob
Colour: Stainless Steel Effect
Reviewed on:

Annoyed loud vibration

2/5
Ours is NOT quiet. A very annoying loud vibration from a poorly mounted, inadequately buffered black radiator coil at bottom rear, transmitted from the pump. Audible a room away. Try packing it to stop the vibration - but a new article should not need DIY! Rest OK
Prof J Levick
Colour: Stainless Steel Effect
Reviewed on:

Would be better if equally sized fridge/freezer

2/5
Looks good and temp gauge is helpful. The water dispenser leaked within less than a fortnight. Told a new one will be sent but out of stock.. so I’m now waiting ! The freezer side isn’t big enough while the fridge is too big. Would prefer if it was equally sized.
LAURA
Colour: Black
Reviewed on:

Hisense fridge freezer

2/5
I like another customer not happy with the finish of the doors. Very spacious and nice looking product. The door on the freezer arrived scratched. Later noticed when the sunlight was on the doors they were full of swirls and finger prints that I could not remove. Engineer came out and said the marks were in the finish and the doors and would be replaced. A freezer door arrived and was fitted but is grey rather than black. I am now waiting another 6 weeks for 2 new doors to arrive hoping when they arrive they are the same colour. Very disappointed.
Honest reviewer
Colour: Black
Reviewed on: