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Customer Reviews — Hotpoint Aquarius 8Kg / 6Kg Washer Dryer - White - A Rated

Customer Reviews — Hotpoint Aquarius 8Kg / 6Kg Washer Dryer - White - A Rated

Hotpoint Aquarius WDXD8640P 8Kg / 6Kg Washer Dryer with 1400 rpm - White - A Rated
£369
  • 8kg drum that’s gentle on fabrics
  • Dedicated programme treats delicate fabrics with care
  • One handy programme to wash and dry your clothes
  • Sensors work out the perfect drying time
  • Dimensions (cm) - H85 x W59.5 x D54
4.5 / 5
179
88
18
5
5

Very disappointing

1/5
Washer dryer arrived today but so far this machine has not delivered the programs I was expecting. Ordinary wash cycles seem to take over 3hours and the fast cycles that I prefer have a max temp of only 30 degrees. I will be replacing it as soon as I can afford to.

Failed on day 1 as did the replacement.

1/5
The first machine. When it was unpacked by the delivery team a 3 inch piece of concrete fell out. This had obviously been part of the ballast weight. The enclosed water pipe had a kink in it which crushed it shut. The instructions say to do a "clean cycle" before normal use. When this was done it leaked badly. A replacement machine was sent promptly. On unpacking, again by the delivery team, a self tapping screw fell out. Again during the "clean cycle" it had a serious leak somewhere near the front of the machine. An engineer was sent to do an inspection - I had to wait several days before one was available. He was happy with how it had been installed and with the environment. At this point I requested that the Hotpoint be taken back and replaced with a different make. I await its arrival and hope for the best.

Would not buy

1/5
I was excited to get this machine however I am truly disappointed in it. It doesn't clean my clothes very well, the cycles uptake a lifetime, everything comes out really creased no matter how big or small the load or the cycle. As for the dryer function....What a disappointment. It takes about 3-5 hours depending in programme. Even then the clothes still fell damp and have a funny smell to them! I am currently talking to ao and hotpoint as this machine was a lot if money for something that uses a lot of energy. It's noise is a lot too. Constantly making a pumping noise when drying. I wouldn't buy this machine again

terrible

1/5
absolutely the worst appliance I have ever bought. dryer is a nightmare

Avoid this Washer dryer

1/5
Standard wash cycles are 3hrs, 4 kg dry cycle needs 3-4 hours. Clothes come out with ample creases regardless of which cycle you use. Dryer takes in alot of water every few mins. Avoid washer dryer if you can

clunking

2/5
Clunking during drying cycle on first try and thereafter. Engineer came out to fix it but said it was normal! LOUD thudding normal?! On suggestion I would return it as last machine did not do this, he spent some time on it and them found it was a file change. He did this, seemed to work, tried it straight after he left and it did it again. Pain in the you know what, with a brand new machine. Also pause button does not always respond.

Product evaluation

2/5
Downside -The programmes on this machine are longer than we anticipated and awkward to understand. Downside - It takes 3 hours for a normal wash. Loads more programmes making it difficult to do a simple wash.

Fundamentally flawed...

2/5
If it wasn't for the fact that our washing machine broke down after using the wash AND dry cycle and the engineer who came round to fix it said never to use the wash AND dry cycles as the machine would keep breaking...it would have probably gotten a 3.5 or maybe even 4 stars. I work long hours and want to be able to put the machine on when I leave for work and come home to dry clothes. Is that too much to ask for a wash and drying machine? Pretty fundamentally flawed if you ask me.