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    Customer Reviews - Beko WTL72051W 7kg Washing Machine with 1200 rpm - White - D Rated

    Customer Reviews - Beko WTL72051W 7kg Washing Machine with 1200 rpm - White - D Rated

    Beko WTL72051W 7kg Washing Machine with 1200 rpm - White - D Rated
    £229
    • 7kg drum capacity - great for medium-sized households
    • Fast laundry days – washes a full load in 28 minutes
    • Wool programme takes care of jumpers and scarves
    • Special programme protects cuffs and collars
    • Dimensions (cm) - H84.5 x W60 x D49
    4.6 / 5
    518
    141
    24
    4
    14

    Broke down in just 2 weeks

    1/5
    Ive had becko for 10 years and we've never had a problem it was amaizing pice of equipment. So it was easy to pick another becko washing machine once the old one started to rattle. However after just 2 weeks from the date of receiving this one , probably 4 washes later the mashine broke down. The pump went without any reason said the engineer. We had to wait one week to for the engineer to check whats wrong, another week of waiting for the part and one more for the engineer to fix it . So 3 weeks without washing machine was a nightmare with 2 small kids at home . I wouldn't buy this model again .
    Michal

    I cannot rely on your service. Big disappointment

    1/5
    Not impressed..
    Mariya Encheva

    Not impressed

    1/5
    Washing machine didn’t work, 3 visits from ‘engineers to finally declare it unfixable and new one ordered. Weeks of having to use laundrette. Not impressed
    Brian

    Dangerous

    1/5
    Bought this appliance new only 7 months ago, today there was a strong smell of burning and smoke coming out of the drum following the quick programme 30 degree wash. Extremely dangerous. Will never buy any Beko products again. Warning - please do not leave appliances unattended when doing a wash - I dread to think what would have happened if I hadn’t been in and noticed it straightaway.
    Kat

    Absolute Garbage ????? Do not buy

    1/5
    I First ordered my new washing machine on 1/11/22 and got it delivered on the 5/11/22. I also paid extra for my delivery and recycling of the old machine. First problems I've noticed with my machine is the 60° cotton program. The machine has a fault with the motor. It struggles to turn the drum fully and makes a weird noise. I also got this on video. Also it doesn't comple the program, so you have to put the clothing on a quick wash to rinse out the residue. Just wasting time and money on energy. I have also had the same issues on the quick 30 wash. When I've contacted AO regarding the issue I've had, they haven't been helpful. I have contacted Beko to book a repair but they only come out week days. Not helpful when I work during the week and can't get time off until my next holiday, which is in may. A long wait for a repair. This machine has also got a direct drive motor but it isn't that quite. No good if you live in the flat like myself. Don't waste money on AO insurance cover either. It's not worth it. My advice, do not buy this machine. Spend over £400 and a get a decent one. Don't recommend buying from AO either. Also if AO is reading this, either offer me a different machine or a full refund & reimbursement.
    Adam

    Absolute Garbage ????? (AVOID)

    1/5
    I First ordered my new washing machine on 1/11/22 and got it delivered on the 5/11/22. I also paid extra for my delivery and recycling of the old machine. First problems I've noticed with my machine is the 60° cotton program. The machine has a fault with the motor. It struggles to turn the drum fully and makes a weird noise. I also got this on video. Also it doesn't comple the program, so you have to put the clothing on a quick wash to rinse out the residue. Just wasting time and money on energy. I have also had the same issues on the quick 30 wash. When I've contacted AO regarding the issue I've had, they haven't been helpful. I have contacted Beko to book a repair but they only come out week days. Not helpful when I work during the week and can't get time off until my next holiday, which is in may. A long wait for a repair. This machine has also got a direct drive motor but it isn't that quite. No good if you live in the flat like myself. Don't waste money on AO insurance cover either. It's not worth it. My advice, do not buy this machine. Spend over £400 and a get a decent one. Don't recommend buying from AO either. Also if AO is reading this, either offer me a different machine or a full refund & reimbursement.
    Adam

    Clunking ??

    1/5
    This washing machine was faulty from the 2nd wash!! When it is on the spin cycle it makes a very loud clunking noise ?? Called Beko and within 2 days they are sending out an engineer ?? most helpful on the phone. I have had this Beko model for many years now and they last a long time.
    Helen Ramone

    Annoying, temperamental and not really fit for purpose

    1/5
    I've never been motivated to write a review before but I feel I'm performing a bit of a community service by writing this one. In my humble opinion this is an awful, horrible machine. I've given it one star because it actually washes your clothes. But. 1) Both my previous washing machines had short wash programmes of about an hour, which I used all the time (doesn't everyone?) Not this one. Your choice is either 2 hours (a waste of energy and unnecessary unless you work on a building site) or 30 mins. 2) The temperature is fixed for each programme (and at 30 degs for the 30 minute wash cycle). I really wanted to be able to change it so that I can do a short wash at 60 degs and I did double check the spec before I bought it, so I'm not quite sure what happened there. 3) Oh the ENDLESS two-note siren whining of the pre-spin cycle! (This morning it went on for at least 15 minutes before the final spin.) 'It's trying to balance the load,' said the engineer. 'Just fill it three-quarters full and it'll be fine.' Well I do and it hasn't made any difference. (Its little hissy fits seem to be completely random. And it seems so sensitive that I'm on tenterhooks every time I use it in case it breaks down leaving me with a machine load of water and washing stuck inside - which I actually find rather stressful.) Plus I live on my own and don't have that much washing so it's not always practical to have to load it up like that. I wouldn't buy this machine again.
    Andy