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HP 14-bs103na 14" Laptop - Gold

Save £100

HP 14-bs103na 14" Laptop - Gold

Save £100
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Finance From £14.14 a month (APR 19.9%)


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Key Features

  • Up to 12 hours battery life
  • Standard weight laptop at 1.7kg
  • 8th gen Intel® Core™ i5 processor - for effortless multitasking
  • 4GB RAM - run 3 to 6 things like streaming & work docs
  • 256GB SSD offers plenty of storage & super-fast loading

Product Overview

This sleek black laptop from HP is ideal for both work and play. With a stylish design that weighs only 1.7kg, it’s sure to look great in the office, and it’ll last until you get home as well – thanks to a 12 hour battery life. The 8th gen Intel® Core™ i5 processor and 4GB of RAM offer plenty of power to breeze through your everyday tasks, leaving you with more time to relax to your favourite playlists. Plus, with the 256GB SSD, you’ll be able to store your favourite tracks and enjoy improved loading speeds too.

To get the very best from your new laptop, pick up a copy of Microsoft Office and an antivirus package.

Product Specification

Key Information

Dimensions (H)23.0 x (W)34.0 x (D)24.0
Built-In Microphone Yes
Camera Yes
Front Camera(s) HP TrueVision HD
Graphics Intel® UHD Graphics
Laptop Type Laptop
Manufacturer Warranty
AO Aftercare Protection plans from £7.99 per month.More info
1 Year
Number Of Speakers 2
Number Of USB Ports 3
Overall Storage 256GB Solid State Drive
Processor Family Intel® Core™ i5
RAM Speed DDR4
Resolution Type Full HD
Screen Size 14 Inches
Screen Type LCD
Weight 1.7 Kg


Graphics Detail Intel® UHD Graphics 620
Integrated / Dedicated Graphics Integrated

Keyboard, Trackpad & Mouse

Backlit Keyboard No
Numeric Keypad No
Trackpad Multi-Touch

Operating System & Software

Cortana Yes
Microsoft Office Included 1 month trial for new Microsoft® Office 365 customers
Operating System Windows 10
Other Software Included Netflix

Power and Battery

Battery Life Up To 12 Hours


Processor Cache 6 MB
Processor Cores 4 Core
Processor Generation 8th Generation
Processor Number i5-8250U
Processor Speed 1.6 Ghz
Processor Speed With Turbo Boost 3.4 Ghz

Product Detail

AC Wifi Yes
Brand HP
Category Laptops
Colour Gold
Dimensions (H)23.0 x (W)34.0 x (D)24.0
Laptop Detail 8th Generation Intel® Core™ i5 4GB
Multi-Touch Trackpad Yes
Product Depth 24 cm
Product Thickness 2.3 cm
Product Width 34 cm
Standard USB Yes
Thunderbolt No
Title 14-bs103na
USB Type-C No

Screen Technology

Anti Glare Screen Yes
Resolution Size 1920 x 1080
Touchscreen No


Storage Capacity 256GB
Storage Type Solid State Drive

USB and Media

CD/DVD Drive No
Micro SD Memory Card Slot No
SD Memory Card Slot Yes
USB Port 1 Standard USB 3.1 Gen 1
USB Port 2 Standard USB 3.1 Gen 1

Wired Connections

DisplayPort No
Ethernet Connection Yes
Headphone Socket Yes
Micro HDMI No
Microphone Socket Yes
Mini DisplayPort No

Wireless Connections

Bluetooth Yes
Bluetooth Version 4.2
WiFi Yes
Wifi Band Single 2.4Ghz
Wifi Technology AC Rated

Help and Advice

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Questions and Answers

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Questions & Answers

Features we love

Sophisticated design trustworthy technology

When you choose HP, you know you’re purchasing a device you can trust. From super-slim, beautifully designed laptops to lightweight 2-in-1s, HP have the perfect product to suit your lifestyle. Combining brilliant features with great design, you’ll get the very best from every use.

Take your laptop anywhere

A long battery life gives you the freedom to take your laptop away from your home or office without having to worry about connecting to the mains. It’s ideal if you have a long commute, if you fancy watching a movie in-flight or if you just find more inspiration in the great outdoors. This model gives you hours of use before you need to plug it in – so it’s perfect for those with an on-the-go lifestyle.

The fastest and most productive Windows ever

Windows 10 is the new operating system by Microsoft. It’s packed with brilliant features to help you be more productive, and have more fun! Its super-safe thanks to built-in security and updates, and, if your device is compatible, you can log-in with facial recognition thanks to Windows Hello. Windows 10 also as a speedy Microsoft web browser, and Cortana – your personal virtual assistant.

Your personal virtual assistant

Cortana is designed to make your life easier. She can perform all sorts of tasks like managing your calendar, tracking parcels, finding files and even telling jokes! Simply type your question or request directly into your laptop or just ask Cortana to help you. Voice activation technology means that Cortana recognises your voice and responds to you right away – she’ll even keep you up to date with your interests, favourite places and the weather.

Quicker WiFi

Stream high-quality music and watch 4K videos from your bedroom – without the annoying buffering, thanks to AC Wi-Fi. Your laptop receives a concentrated “beam” of Wi-Fi, which means you can be further away from the router and still get great signal. AC Wi-Fi is the fastest currently available, which means your laptop will benefit from quicker data transfer and download speeds too.

Work smarter and faster

Microsoft Office is essential software that doesn’t come loaded on your new device. It provides you with all the tools you need to get your work done. Whether it’s Excel, Word or OneNote, each Office application is packed with easy-to-use features to optimise your time and creativity. Choose from Office 365 Personal or 365 Home, which are subscription services that can be installed across a range of devices. There’s also Home and Student 2016, which is a one-time purchase. Impress, create and inspire with Microsoft Office.

Stay safe online with an antivirus package

Antivirus software is essential. It doesn’t come loaded on your device, so you’ll need to buy it separately. It will protect your desktop, laptop or smartphone from nasty online threats like malware, spyware and viruses – which can all affect your computer in different ways. Antiviruses help keep your details and transactions safe too – so you can shop online with confidence. What’s more, many come with parental controls which are perfect if your family like to browse the internet. We stock both McAfee and Norton packages, so you can choose the perfect antivirus for you.

Customer Reviews

4.5 / 5 6 Reviews
100% would recommend to a friend
Showing 6 of 6 reviews
Female, 18 to 24, Couple from Manchester


Everything was smooth from ordering to delivery. Price was right and cash back was easy. Happy with the product too

Pros: Delivery Cons: None
Female, 45 to 54, Small Family from Derby

Great value

Very quick start up, due to the solid state drive. Lightweight compared to my last laptop, but not ultra-lightweight. Set up took longer than I expected due to the registration on Microsoft, etc, but overall very happy so far with this product!

Pros: Extremely quick start up, Relatively light weight
Male, 45 to 54, Small Family from Bristol

Fast laptop but case feels cheap & tacky

I bought this item (HP 14-bs103na 14" Laptop - Gold) from AO in June 2018. Very fast to boot up due to 8th gen core i5 processor so overall Im happy with it. The battery life seems good too (4hrs+). The worst part is the case which feels cheap and tacky. As you open it up, the back part of it scrapes your legs and it has sharp edges all round! My last 4 laptops have all been HP (Pavilion brand) and these all had a really nice feel to them. Its saving grace is that the battery is replaceable! Unlike every other laptop I see these days. The AO and DPD delivery experience was terrific tho.

Pros: Speed and battery life Cons: Cheap feel to case
Male, 25 to 34, Single from Cumbria
Product Tester.

A customer who has been given a product to use and keep in exchange for an honest review.

Great value for money and really nice looking laptop

When my old HP laptop started to lag slightly I realised it was time to hunt for a new one. When I saw that I could get one from ao.com I stared the search. I was really impressed with the look of this model, the colour is striking (red) and it looks great sat on the coffee table when not in use. Performance wise it’s really good, it’s speedy and the Cortana voice assist is amazing. It’s way more responsive than the feature on my Apple Iphone. It’s also a great feature to use at night after hours of work to find things quickly and easily. I’ve been using this for work and play it’s perfectly adequate for both. The screen quality watching Netflix is great and it’s light enough that it’s comforable on my lap in bed (only at weekends of course!) I would deffinately recommend this great value laptop.

Pros: Lightweight, Quick and responsive , Looks great Cons: None
Female, 45 to 54, Small Family from London
Product Tester.

A customer who has been given a product to use and keep in exchange for an honest review.

Pleasantly Surprised!

This laptop was to compliment my existing desktop computer, and to free me up from being tied to my desk. It's fantastic, and I suspect it will actually become my primary computer, and my desktop will take the back seat, and be used for picture editing and by the children for their homework and games. I will primarily use this laptop for writing, emails and the internet, though I'm already having to bat the kids away from it! It's light and fast, a sensible size, and although this is my first HP computer, I'm finding it easy to use and navigate, so I can't really ask for much more. Highly recommended.

Pros: Really well priced, Easy to navigate, Fast
Male, 35 to 44, Small Family from Lincolnshire, UK
Product Tester.

A customer who has been given a product to use and keep in exchange for an honest review.


I spend a lot of time on a computer. A lot! I need something that’s fast, something that doesn’t give up when the going gets tough. Something I can trust! I want to know my files are safe, but at the same time enjoy some down-time with photos or films. HP have delivered something remarkable here, a fast, feature rich, an all-round laptop that meets the needs of not just me but probably most PC users. The outer casing of the notebook oozes appeal, it's refined but not showing off. The HD screen is simply beautiful and delivers crystal clarity on videos and photos. It’s additions of HDMI and SD card slot just add to its appeal. Tie this all together with Windows 10 and you have a package well worth looking at. I have been able to edit my videos with ease, and also quicker than my current laptop. Very impressed! Multi-tasking was a dream as while I was editing I could watch a film without it impacting it at all. I would recommend anyone who is at school, college, university, even home workers or just people who want to have a quick and easy way of getting on the internet or doing some admin. This HP Notebook could be just the one for you!

Pros: Lightweight, Feature rich, Fast hard drive (SSD), USB 3, HD screen Cons: Could have a backlight keyboard

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Finance From £14.14 a month (APR 19.9%)
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