Complete disaster with lg

Had a serious problem with LG washer/ dryer. LG customer service have been completely useless and keep fobbing is off with excuses. Good while it works, but if you have any problems be prepared to spend hours of your life chasing LG for no reponse - not even when you tell them the machine is smoking and has a big burn mark above the drum. Will not be buying any more of LGs fire hazards to bring into our family home.