Perfectly handled transaction

The sales advisor was professional, attentive and thorough. The order confirmation came through instantly. The delivery information updates provided plenty of opportunity for changing the delivery slot and constant updates of when the cooker was to be delivered, right down to a 30 minute window. It is such a clever system which allowed us to plan our day with minimal disruption. The delivery team were polite, respectful and very professional. They delivered the bulky item to exactly the spot where we wanted it and unpacked it to check for any damage. The cooker itself is perfect. Many thanks AO! You saved us at the 11th hour when another company let us down badly when three weeks after the initial order, they hadn’t even processed the order.