Proving unreliable

After only 2 weeks the compressor intermittently stops working and fridge temperature rises to 12 deg. Have requested a service call from Bosch, the earliest they can attend is 11 days. AO will not replace the product without the report from Bosch service. To say the least I am not a happy customer, all my domestic appliances and power tools are Bosch-may be time for a change?