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Need a few things clearing up? Check out our Help and Advice section.
Visit Help & AdviceAny offers are genuine savings. We always want to be able to offer you an incredible deal, so we’ll always match our competitors on price. This means our prices could drop further, or potentially reduce again once a promotional event ends. If our price drops, or you do find what you’re looking for cheaper elsewhere, we’ll offer our price match promise. See terms and conditions.
We’ll get your new fridge in place, level the feet and take away all the bulky packaging for you. Your appliance will need to sit for a few hours before it’s plugged in. This is important as it ensures the gas coolant inside the fridge settles. Unfortunately, our drivers won't be able to fit the handles on your new appliance if they're packed separately.
If you’ve bought a new appliance but you don’t want us to connect it for you, all you’ll need to do is disconnect your old one and empty it, ready for us to pick up.
If you haven’t bought a new appliance, we can still collect your old one and take it away for recycling. Our experts will recycle it safely and responsibly in our state-of-the-art facility.
The cost of our Remove & Recycle service goes towards safely transporting the product to our recycling plant. Under the WEEE regulations, recycling costs are primarily covered by the product manufacturer.
Also, while we’re picking up your appliance, if you’ve got any smaller kitchen electricals that need recycling – such as kettles, toasters or blenders – we’ll happily take those away too at no extra charge. Just pass them to your driver when we’re picking up your larger appliance.
We’ll disconnect your old appliance when we deliver your new one
Make delivery even easier by selecting all three connection and disconnection services in the basket. In one trip we can:
Just a quick note: if you’re buying a freestanding appliance to replace an old integrated one, we won’t be able to disconnect it
Appliances come with quite a bit of bulky packaging. We’ll unpack your item, let you inspect it then take away all of the plastic wrap and foam packaging.
