This oven came installed in my new build house. To put it simply - I hate it. It stopped working after 1 week due to a manufacturing fault. The zanussi helpline is awful to navigate if you are in a new development as it is all computerised and it doesn’t recognise new post codes. Using is a nightmare. If you following heating instructions or recipe temperatures and times your food comes out burnt. It’s supposed to be fan forced but if you put things on different shelves you get different levels of cooking - between burnt and underdone. On the plus side it is easy to clean. Will be replacing as soon as I can.