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TV Wall Mounting

Find out everything you need to know about TV wall mounting service.

Coronavirus (COVID-19): a note to our customers

We’re still delivering to our customers safely, but following the latest Government advice we’ve had to temporarily suspend some of our installation services, including TV Wall Mounting. As soon as this changes we’ll let you know.

How does it work?

Get your favourite box set ready, because it won’t be long ‘til we’ve got your new telly up and running. Here’s what we’ll do when we arrive:

  • We’ll check that your wall is strong enough to hold the bracket. If it’s made from concrete or natural stone, we may not be able to drill a hole and complete the installation.
  • If that’s all fine, we’ll attach the bracket to the wall and mount your TV.
  • We’ll pop in any cables and hide them with trunking, so everything’s neat and tidy.
  • After that, we’ll hook up any accessories and – if it’s a smart TV – we’ll even connect it to the Wi-Fi for you. Just make sure you’ve got your password ready.
  • That’s it, you’re good to go! We’ll tidy everything up and be on our way. So, dim the lights, grab the popcorn, and get ready to enjoy your new TV.

Just a heads up. Because we have to drill holes in your wall to fit the bracket, small amounts of décor damage can sometimes occur, which we won’t be able to repair.

What do I need to do?

You’ve done the hard bit and picked out your brand-new TV. Next, you’ll need to choose a wall bracket. We can only complete the installation if you’ve bought it from us – the good news is, we’ve got a great selection that you can find right here. Then all that’s left to do is add our service to your basket and place your order. Simple.

There’re a few things you can do to make sure the service goes smoothly on the day:

  • Make sure any cables (HDMI, aerial or optical) are long enough to reach your new TV. If you need any new ones, check out our range here.
  • Check that your plug socket is within one metre of your new TV. If it’s not, you’ll need an extension cable.

Just so you know, we can only mount TVs that are 49” or over. And we can’t mount them above fireplaces, radiators, or onto chimneys that are in use.

FAQs

Which TVs can you mount to a wall?
Will you set up my smart TV?
How do I select the service?
Does the wall bracket come included?
Do I need to buy my bracket from AO?
I already have a wall bracket, can you mount my new TV to that?
Will the cables be tidy?
Will you connect my satellite box after you've connected my TV?
Can I choose a timeslot with my delivery?
I need my TV delivered tomorrow. Can you deliver and install on the same day?
I've already had my TV delivered, can I still get the service?
Can I still return the TV after it’s been installed?
Will you take away the packaging?
What do I do if I have a problem after delivery and installation?