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    Cookie Policy

    This is version 2.0 of our cookie policy.

    Manage Cookie Preferences

    Information About Our Use Of Cookies

    Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

    A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

    We use the following types of cookies:

    • Strictly necessary cookies. These are cookies that are required for the operation of our website or to allow us to monitor that it is working. They include, for example, cookies that enable you to log into secure areas of our website, use our basket or to engage with our chatbot function.


    List of Necessary Cookies

     Name of Cookie  Purpose Expiry 
     

    MALoggedIn

     

    MAPropositionId

    Cookies that are created when the customer logs into or out of My Account.

     

    Set when logged into My Account. Removed when logged out of My Account.

    Session Cookie

     

     _mactl  Mfa cookie that stores serialized encrypted email and expiry date. This is set when a customer has mfa enabled and logs into my account, removed when logged out of my account.  Session

    ciamaccess

    ciamid

    ciamrefresh

    ciamsession

     
     Cookies used to verify the visitor is valid when logging in. Shortest is a 1 hour, longest is 90 days
     __cf_bm  This cookie is set by CloudFlare. The cookie is used to support Cloudflare Bot Management.   30 mins

    OPTOUTMULTI
    AOCookiebannerConsent

    MKT_AOCookiebannerGDPRV2

     
     Stores the customer's cookie preferences accepted/declined  

    Shortest is 6 months, longest is 1 year

     ASP.NET_SessionId  

    Stores a 'Session ID' which is used by Microsoft . NET Framework to deliver the web pages to the visitor. These cookies expire at the end of sessions which is when a visitor goes to another website or closes their browser window.

     Session
     

    WEBSITE_EXPERIMENT_PDP_ProductTitleAboveGallery

     

    WEBSITE_EXPERIMENT_PDP_ProminentPromotions

     

    WEBSITE_EXPERIMENT_PDP_WebshopImprovements

     Cookies which are used to present information to the visitor on the product page.  1 year
     customerpreviouslyvisited Product Page - true or false whether customer has previously visited the particular product page.  1 day
     

    youreko_variant_split

    yourekoUserId

    Functionality to deliver the Youreko display on Lister or Product Pages.  This presents information about energy efficiency of products shown.  6 months
     

    JSESSIONID

     Technical cookie that ensures that the website can communicate with the server.  Session
     

    AOCookieRequestReference

    cookie_request_reference_v2
     Cookie value references.   

    6 months

     

    __cflb

     Findability/Ecom team of teams.  1 day
     

    AWSALB

    AWSALBCORS
    Technical  cookies generated by the application load balancer in the Amazon Web Services to assist management of the functionality of the website.  1 week
    • Personalisation cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).


    List of personalisation Cookies

    Name of Cookie  Purpose  Expiry 

    MALoggedInSession

    MAPublicId

    MAPublicName

    Cookies used to enable your personal preferences when logging in to the user’s personal account 

    “Myaccount”

     

    Shortest is a session, longest is 5 years

     

    WEBSITE_EXPERIMENT_MembershipTerminology

    WEBSITE_EXPERIMENT_LISTER_CustomCategoriesEnabled

    WEBSITE_EXPERIMENT_LISTER_HiddenFacets_VariousCategories

     

    Sets variant of website content

     1 year
     

    guest_id

    guest_id_ads

     

    Cookies associated with Twitter use by the site visitor.

     399 days
     

    qb_session

    coveo_visitorID

    qubitTracker

    qubitTargetBucketValue

    qb_generic

    qb_permanent
     

    Cookies used to provide personalised content  and user experiences on the website. 

     

    Shortest is 30 minutes, longest is 1 year

     

    scarab.profile

    cdv

    s

    xp

    Cookies that collect service and browsing information for statistical and remarketing purposes.     

    Shortest is a session, longest is 1 year

    • Remarketing/Analytics cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. We will use this information to improve our website and make our website and the advertising displayed on it more relevant to your interests. [We may also share this information with third parties for this purpose.] These cookies also allow us to track where you have come from on the internet and ensure that you receive any cashback that is due to you.


    List of Remarketing/Analytics Cookies

    Name of Cookie  Purpose  Expiry 
     _ga
    _gcl_au
    _ga_3S7ETESNLV
    _ga_4DSXGNC1RH
    _gcl_au
    IDE
    lantern
    receive-cookie-deprecation
    testnewReturning
    FPID
    FPLC
    c
     
     Cookies used by Google analytics.  Provides information relating to website usage and performance.  Information may also be used for the purposes of targeted advertising . If  a visitor has clicked on a Google advertisement, it may track the visitor to the site and measure conversion  

    Shortest is 21 hours, longest is 400 days

     .AspNetCore.AzureADCookie  Session managed by Azure AD B2C  
     

    MUID

    _uetsid

    _uetvid

     Cookie used by Bing Ads (Microsoft) to track user behaviour and personalise advertising offerings seen across the internet.  

    Shortest is 1 day, longest is 1 year 25 days

     

    _pin_unauth

    _pinterest_ct_ua

     Cookies associated with Pinterest use by the site visitor.  1 year
     

    qubitTargetBucketValue

    qubit_recently_viewed

    _qubitTracker

     Provide analytics about visitors interaction with website and this is used to determine content provided .  

    Shortest is 4 days, longest is 1 year

     

    _scid

    _scid_r

    X-AB

    sc_at

    _ScCbts

     

    Cookies associated with Snapchat use by the site visitor.

     

    Shortest is 1 day, longest is 399 days

     

    _tt_enable_cookie

    _ttp

     

    Cookies associated with TikTok use by the site visitor.

     13 months
     

    guest_id_marketing

    muc_ads

    personalization_id

     

    Cookies associated with Twitter use by the site visitor.

     399 days
     

    newReturning

    fsnewReturning
     

    Associated with tracking and identifying returning users

     

    Shortest is 30 days, longest is 399 days

     __spdt  Collects site performance, usage and visitor information to be used for analytics purposes  1 year
     _channel  Referral  30 days
     ar_debug  

    This cookie is used by DoubleClick to debug ads.

     1 year
     

    li_gc

    lidc

     

    Cookies associated with LinkedIn use by the site visitor.

     
    _fbp  To store and track visits across websites.  3 months

    We allow third parties to use cookies on our site, these are listed in the tables above. The third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be performance cookies or remarketing cookies.


    You can block cookies by activating the setting on our cookie popup or by opting out of these cookies in our preference centre. Blocking all non-essential cookies may affect your browsing experience and may restrict your access to our promotions and offers.


    You may delete all cookies at any time by clearing them from your browser.

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