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    AO Finance - FAQs

    Tell me more about the application process...
    I've been accepted for AO Finance, now how do I use it?
    Talk me through the costs that are involved
    What's the credit limit all about?
    How do I manage my account?
    Who can I talk to about AO Finance?

    Buy Now, Pay Later

    What is buy now, pay later?
    Talk me through the costs that are involved
    How do I manage my buy now, pay later plan?

    Flexible Credit

    What is flexible credit?
    Talk me through the costs involved

    Instalment Plans

    What is an instalment plan?
    Talk me through the costs that are involved
    How do I manage my instalment plan?

    0% Interest Instalment Plans

    What is a 0% interest instalment plan?
    Talk me through the costs that are involved
    How do I manage my 0% interest instalment plan?

    Other FAQs

    How are my payments applied to my different balances?
    What if I have a Buy Now Pay Later (BNPL) plan balance alongside other balances?
    What if my balance is only made up of a ‘Buy now, pay later’ (BNPL)?
    How can I find out when my BNPL expires?

    Representative example

    29.9% APR Representative (variable)29.9% PA Purchase rate (variable). £1,200 Assumed credit limit

    *Credit and availability of offers are subject to status. Terms apply

    Credit is provided by NewDay Ltd. AO Retail Limited acts as a credit broker for NewDay Ltd on an exclusive basis and is not a lender.

    Calls are charged at a standard national rate. Call costs from mobiles and other operators may vary so please check before calling. Calls may be recorded and monitored for training and security purposes and to help NewDay manage your account.