If you have a steady income and can afford to make fixed monthly payments, an instalment plan would be ideal for you. Just choose to spread the cost over 12, 24, 36 or 48 months, and NewDay will calculate how much you need to pay each month to clear your balance.
But, before you jump into it, here are a few frequently asked questions to help put your mind at ease.
It’s one of the payment options that are available under AO Finance. Once you’ve been accepted for AO Finance, you could be offered this option when you go through to checkout, if NewDay think you are eligible. Choose whether you’d prefer to spread the cost of the appliance and interest over 12, 24, 36 or 48 months, and NewDay will calculate how much you need to pay back each month. This amount will be fixed for the length of the plan, and you won’t have to make any extra payments.
An instalment plan is a great option if you know you’ll have a regular income for the next year or two. It means you can buy your new appliance now and gradually pay off the cost, without having to worry about any unexpected big, extra bills.
Not everyone will be offered an instalment plan – if it’s not available to you, then it won’t appear as a payment option when you get to the checkout. Whether this plan is offered to you will depend on the result of your credit check and on NewDay’s assessment of your details.
Yes. If you want to spread the cost over a few months, we can offer this on products costing £200 or more.
If the cost of the product you’d like gets close to your credit limit, you might not be able to buy it on an instalment plan. This is because the first lot of interest that’ll be added to your balance would bring the total amount above your credit limit. If this happens, you’ll be asked to choose another payment method or payment plan, or to add a cheaper product to your basket instead.
That’ll depend on how long you choose to spread the payments over. If you decide to pay it off over a year, you’ll pay more each month than over 48 months, for example. But, there’ll be less time for interest to build up, so you’ll end up paying less overall.
The only other payment that could be applied to your account is a late payment fee. But, if there are any other costs, you can find more information about them in your Credit Agreement.
If you can no longer afford to make the fixed monthly payments, your instalment plan will be cancelled and you’ll be moved to a flexible credit account. This means that you’ll start being charged the standard interest rate, and you’ll need to start paying just the monthly minimum amount. This will either be £5 (or the full amount you owe, if you owe less than £5), or 1% of the full amount you owe, including interest and fees – whichever is higher. This will take much longer to pay off the balance, but you can make extra payments when you can afford it, to speed things up a bit.
Your first payment will be due one month after you buy from AO. You’ll get an email from NewDay when your eStatement’s ready, and you can make a payment or set up a direct debit on your Online Account Manager or by calling NewDay on 0333 220 2598.
If you have a direct debit, your monthly instalment payment will be taken each month. But, please note that:
To make any changes to your direct debit, please log into your NewDay Online Account Manager, or call NewDay’s customer service line on 0333 220 2598.
To keep your instalment plan, you must keep your AO Finance account up to date. You can do this by staying within your credit limit and making your monthly payments on time.
Yes, you can cancel your instalment plan at any time. Just contact NewDay on 0333 220 2598. If you choose to do this, your balance will be moved to a flexible credit account. This means you’ll be charged the standard interest rate, and you’ll have to make a minimum monthly payment – and more when you can afford it – until you pay off the balance.
NewDay’s customer service line is 0333 220 2598. Opening times are 9am - 7pm Monday to Friday, 9am - 5pm Saturday and 10am - 4pm on Sunday. Please remember that calls will be charged at the standard national rate, and the cost may vary for mobile phone companies and operators. Calls may also be recorded or monitored for training and security purposes.
Why not find out a bit more about the other AO Finance payment plans, to see if they might suit you?
Representative 19.9% APR (variable). Interest rate: 19.94% per year (variable). Assumed credit limit: £1,200.
Credit is provided by NewDay Ltd. AO Retail Limited acts as a credit broker for NewDay Ltd on an exclusive basis and is not a lender.