Poor quality item
1/5
I purchased this cooker in December 2019 and at first all seemed well. In March one of the control knobs came off and the oven door did not seem to stay firmly closed when in use. An engineer called and repaired the fault in March 2020, however I noticed when he left that the knob was not in the correct position. As lockdown had just started I did not report it. In June a different control knob came off and again an engineer called and repaired th this. The fault has re-occurred again and I emailed AO.com and requested that they collect it and refund my money. They just asked me to call the company to arrange another repair. Obviously they don't want to collect and refund what is clearly an inferior item. I am now waiting for the company to call me back and in the meantime I am left with a cooker with a grill that is difficult to turn off and I have to turn the cooker off at the mains. Very disappointed with this item.
Ann
Reviewed on:
Colour: Silver
Ann
Colour: Silver
Reviewed on: