Does not cook evenly, temperature does not match dial. Don’t waste your money, bought in March have tried to use since but fed up with raw food! Sending to tip and buying one that is not Hotpoint!!

Bought this new on 2nd March. First time I used the grill it cut out after around 12 minutes and refused to come back on for another 6-7 minutes, by which time it was almost cold. AO very efficient, took up the issue with Hotpoint who authorised a replacement. This arrived on Monday and guess what, it has the same problem. Today a Hotpoint engineer arrived to look at the problem. He assured me that the cutting out is normal and is due to eco settings! Not impressed.

I have had to call hotpoint recovery people in 4 times because of the steam leaking through the door as i am cooking in the oven. Do not get this product, now having to change it as they have realised it is a factory fault

Wanted to grill burgers (raw meat) - grill cycles on and off - being off for minutes at a time - and yes, I did have the door open. Surely this isn't correct? Nothing in the manual. Spoke to Hotpoint, they can't explain. Engineer booked. If this is the way the grill functions, then this model is not acceptable for me - I would be concerned about food poisoning.

After one year it became impossible to operate the oven as all the markings had worn off the display markings and one of the knobs had melted when the top oven door was opened. Not a brilliant design.

After 18 months of use in a family home, not a commercial kitchen, the element failed. Hotpoint would not refund me the price of a replacement element. I was told by Hotpoint customer service I should have taken out an extended warranty. Seems like Hotpoint products are not what they say they are.

The top part of the cooker control panel leans back at a slight angle. I can’t understand why hotpoint design it like this. It looks odd. This cooker is a replacement for a 5 year old same model. The cooker front was straight on older model. Screws were loose on the rear casing and could not be tightened as screws were threaded. Hotpoint should improve their quality. If I had a better budget I would buy a different brand.

Fan is weak so air doesn’t circulate well. The temperature dial is difficult to tell what temperature it is set to as the numbers are mostly at the bottom so you have to bend right over to see what temperature you have set