The automatic modes are a little strange to start with, but having gotten used to the different settings, it is a pleasure to use. The filter needs cleaning quite often, although the machine will tell you before the performance is affected. The special brush is a great addition. I have yet to use the shoe rack but the foam protective wrap it comes in makes the most comfortable makeshift knee pad when cleaning the filters. Be aware, it is a heavy piece of equipment. Opt for installation if this may be an issue. It does take more time than a vented or condenser dryer but it uses much less heat so clothes should last longer and energy savings should cover the high price. Very impressed so far.

Got to be honest, the price of a heat pump dryer vs condenser dryer was almost a deal breaker for me. Then did a little more research about efficiencies and running costs etc and decided to take the plunge and pay that little bit extra. Having recently moved into new flat and budgeting as best I can for things, I was pleasantly surprised just how little impact this was having on my electric usage (judging by smart meter) vs the condenser dryer at previous property. Maybe a little noisier than I expecting after reading other reviews but not loud. Works really well and I'm really happy with purchase. The 5yr warranty was also great offer at time.

Unfortunately our tumble dryer packed up amd didn't know where to start on replacing it. Looked long and hard at the samsung line and eventually chose this one. We are overwhelmed with its performance plenty of drying options to choose from. We also can't believe how quiet it is which is a massive benefit because it lives in our kitchen. Very easy to instal would definitly recommend to others and friends.

Noisy and takes longer that non heat pump dryer. Not SmartThings compatible. Works with Samsung Smart Washer app for error codes. Yet to see if it saves any energy.

Excellent product very impressed with it

Replaced my trusty Miele after 14 years of daily use! Delivery was excellent and constantly updated. Hate found it easy to use and it has so far been trouble free, only question is will it last the 14 years like the Miele?

Good quality, stylish & energy efficient

Excellent. Simple to use and efficient. Also very quiet.