Pros:
Makes consistently good coffee,
Quick to use.
Easy to clean.
Cons: (Things I would improve) -
I can't top up the cup with milk, If milk is the last thing added I would like to be able to add extra milk, same as
they allow with water.
My travel mug does not fit under the spout, so I have to make my coffee in a separate cup and transfer it when going to work in the morning, I also can't make extra large quantities, so I end up having to make 2 cups and transfer them.
The app kind of sucked, was difficult to get connected, then didn't really add much value.
Also the machine itself is quite big, you have to have decent space in the kitchen.