Love the product but have only given 4 stars as I’m still having difficulty setting up the WiFi connection

Truly Awful! Two in a row did not get cold enough despite setting both the Fridge and Freezer to minium possible temperatures. Absolute fiasco in getting them replaced, involving having to have a Haier engineer come out who then cancelled the day before, the second engineer said he had no idea why they need him to tell them what they already knew... The second replacement also has the same fault and so again Ao insisted on speaking to Haier for an engineer visit - by which time this fiasco would leave me with out a working Fridge for nearly a Month since I first ordered it.... Anyway, finally getting a Beko - fingers crossed that might actually work. The Haier H8W5518EK_WH clearly has a number of design faults, firstly it doesn't work, secondly the door seals lack any kind of actual suction and thirdly good luck trying to put any 2ltr bottles on the wine rack or any tall wine bottles for that matter as the door won't shut without removing some of the door storage.... The App is pointless it let's you set the Temperature but doesn't actually tell you if it has been reached - you'll only find that out when your food goes bad...As for the open door alarm, well you'll need to be stood with your head in the fridge to actually hear it!. I hate everything possible about this Fridge Freezer and the hassle I have had not to mention wasted gone off food!!

The fridge freezer appears to be performing as expected, although it is a little noisier than last model despite claims that decibel levels were lower than the model I was replacing it with. The fridge freezer pack was missing one of the sliding door brackets, currently waiting for this to be delivered before having to arrange for installer to come back out again to finish job. I would recommend choosing another supplier. I wish I had paid more for the appliance via another retailer to obtain better service. Delivery was cancelled at last minute