We've had this machine for 3 months now, and it's fair to say I regret buying it. The wash cycles are so long - 3x longer than our previous machine.
We use reusable baby wipes and they have all disintegrated in the short time we've had this machine, filling it up with white fluff, which then covers any subsequent washes in it.
We've totally given up on the dryer function as I've found blowing on my clothes to be quicker.
Hotpoint have sent out engineers who've acknowledged that it shouldn't be happening, but as there's no mechanical fault nothing is being done. We've tried any number of different modes, temperatures, rapid cycles etc, and nothing helps.
Don't waste your money. Next time I don't think I'll bother with a washer/dryer, and I certainly won't be buying a Hotpoint