As a man who doesn't cook but is an engineer... After ~2.75 years the top oven/grill door hinges needed replacing as the door wouldn't stay up and was drooping down ~20° when open. I took the door off and examined the hinges which in my opinion are badly engineered. It is easy to see why the door was hanging down as the full weight rests on a piece of folded steel ~1.2mm thick which just bends out over time with the weight of the door. Having tapped it back into alignment on both hinges I put a spot of weld each side to prevent it bending out again. Whilst doing this I noticed a lot of wear around the main pin that takes all the tension on the spring. I doubt if that will last much longer. Although we have a 5 years parts guarantee this doesn't apply unless the parts are fitted by their engineers so not really worth having for any competent person as call out charges are high. We purchased a Stoves in the hope that it would last longer than most others and they are supposedly UK made. However I suspect they are assembled in the UK and parts come from wherever. It appears the hinges are fairly universal to a number of other brands. Having fixed the hinges to stop the door drooping I used some 15mm diameter x 1mm neodymium magnets fixed at one side to the top of the cooker to keep the door closed which worked very well as it didn't shut securely, the springs in the hinges aren't adjustable. Also the Bluetooth is a waste of money, I doubt many people will use this feature as you need to see what's going on in the oven etc. However, it looks pretty which is why I'm sure it sells well and in spite of the hinges it cooks well according to the chef. Just hope it doesn't keep having silly avoidable faults through bad design.

Great cooker & fast hob I love it !!!

Good quality, lovely colour and great service

Genuinely a brilliant product and the website imagery does not and cannot do the product justice. We’re so pleased with the purchase! First and foremost it is a solid bit of kit. No cheap additions or corners cut from what I can tell. For example I was concerned the lid would be thin and flimsy - however it is solid. Second, operationally it is fast! Fast to heat the oven and grill and the hobs are decent in size and quick to get to temperature. Also, when you close the lid it cuts connection to the hobs so a great safety feature. Third it looks lovely in our kitchen. It completes the look. We are very happy

Very smart looking cooker. It is well made, I am very pleased with it so far. It has blue tooth which could come in handy. I love the lid,it finishes it off.

Great customer service from the team at AO including the delivery installation team. Product exactly as described and a perfect match for my kitchen.

I found the cooker I wanted in the colour I wanted at a very good price, the Stoves Richmond was to replace a broken and disappointing cooker of only 6 years old and the Stoves has arrived. It is so far solid, and reliable. Aesthetically it looks lovely and fits perfectly. Easy to use and overall is very good. Oven cooks well and hob with lid cooks quickly. The lid is a really useful addition as well as looking nice and protecting the hob it makes it a useful additional place to pop stuff in the kitchen. I have had a Stoves in the past and this is another great cooker. Very pleased with the product and whole process from ordering, purchasing to delivery. Thankyou AO

Fantastic oven fantastic price fantastic company