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Help & Advice

Popular Questions

Do you offer trade-in and how does it work?

We offer trade-in as a promotion on selected products. You can see what's currently available here. Simply trade-in a like-for-like appliance and we'll give you cash back into your bank. We can even collect your old item when we deliver your new one. Find out more here.

I've heard there's a product safety notice on Hotpoint, Indesit and Creda appliances. Do I need to do anything?

Indesit Company have issued safety notices relating to condenser and vented tumble dryers issued between April 2004 and September 2015 from the brands Hotpoint, Indesit and Creda. To read the safety notices and check your item, please go to either https://safety.hotpoint.eu/ or https://safety.indesit.eu/.

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