This coffee machine is fantastic but there are a couple of things I would improve if it could. I chose this one because of the dual hopper (among other things). The idea being one for good strong coffee and the other de-caff. Whilst it will do that I think it's more geared up to dark and light roast. There is a slot into which I could add preground coffee though so I could buy ground de-caff. The buttons (which are screen buttons not physical ones) have to be pressed quite hard and that can be frustrating when trying to reduce strength or add water which has to be done quite quickly. Speaking of water it cleans itself more than a cat and therefore uses lots which then has to be emptied. The good news is that it makes really lovely coffee and the app allows you to connect and make recipes of your own and then send the instruction to the machine. It's relatively low maintenance and takes almost no setting up, no adjusting things or faffing about, just add beans and water and start then sit and enjoy. I feel harsh scoring four stars but it's not a cheap appliance and a blossoming market so I should be tough.

Great product and excellent service from ao

As others have said, it took quite a lot of getting right at the beginning - we had loved our Sage Barista machine but it gave up three times just into it's second year so we decided to buy a new one and go for a bean to cup to save time and messing about with our own milk frothing. Now we have the settings as we want them (there are lots of things to play around with!) we are enjoying our coffee a lot - and so much more than we did with the Sage (and everyone said how wonderful that was). This includes: - Hotter coffee (it can even be increased to be even hotter but we found the factory setting good and hotter than our last machine) - Being able to design our own recipes - how many shots of coffee, the strength of the coffee, the aroma of the coffee, how much milk - How quiet it is (we no longer wake up the household when we make a cuppa in the morning!) - Having fun trying a range of different coffees - Everything about it feels well built and decadent - Fast to heat up and make a brew - No messing about with using/cleaning milk steamer wands - Self-cleaning machine A few things we found a little different/frustrating at first: - Because there are two containers for the different beans, the side we use most often seems to run out very quickly (our old machine held a whole pack in one go but we now need to store a part-opened packet elsewhere) - The water tray seems to fill very quickly (the machine self-rinses - we have taken to putting a container underneath so it doesn't fill quite as fast) - The water tray is shallow and awkward to empty until you get used to it - The water reservoir seems smaller than our last machine, but it may just need filling more often because we're drinking more coffee (because it is so lovely!) - Just fits the space we have for it - it is really big - The lid to the milk container is very tight, so you have to develop a knack to open it Despite these things (which were teething problems and we have got over but for the price of the machine you'd want perfection), we absolutely love the coffee and would highly recommend.

Machine simple to set up and use, app is clear and simple also. The ability to change the temp of coffee is helpful, the only slight annoyance is we intended to use this for hot chocolate as well, however you can’t adjust the milk temp which at best is tepid.

Brilliant Coffee machine this is a which Best Buy and it certainly is a good machine especially with the double hopper. Makes a great cappuccino

We haven’t had the machine for long,but we just love it. We moved from a Nespresso Vertuo machine that all it did was cause problems. Now the smell of fresh coffee in the morning is just amazing and the taste just makes you want to have another coffee just for the fun of it.

Coffee taste and texture is as good as from a coffee shop. The machine is very easy to use once you've played around with the settings. Temperature can be changed via the on screen menu or the app so you can get it hotter than the default. Only negative is the design of the drip tray which is long but short so files up quickly and has to be held very level when moving to prevent spills.

Bought to replace an earlier version. (Barista TS which lasted circa 5 years and a smidge over 16,000 cups before eventually failing). Compared to the previous version, the new features that stand out are the "smart" Bluetooth functionality that I doubt that I will use, and the much quieter grinder which I very much appreciate. Star knocked off due to Melitta's insistence on the use of Melitta branded maintenance cleaners (e.g. coffee and milk cleaners). They should really just specify what type of cleaners are acceptable / won't potentially cause damage to the machine.