Nice design, very poor manufacturer after sales service
2/5
Very good looking in our kitchen, remote control is nice and the fact it's magnetic is pretty cool. in operation it's a little loud but you should expect this for a recirculating model. The downlight LEDs are very bright and should really be dimmable (it's a plus feature). so far so good right...
This is where it goes downhill. I received my unit in late June, it was installed in early July and by mid October it has stopped working. The customer support from Elica is atrocious, you cannot engage with the support provider other than by leaving messages either via email or their contact portal which really isn't good enough as there is no response.
Simon H