Immensely disappointed with this coffee machine. I bought it to replace a very similar older model, which was great, but this one was hopelessly inadequate. My complaints are, in order of uselessness: the milk frother simply did not work. It just heated the milk while making a terrible noise, but failed to froth the milk at all. Next, the heated but unfrothed milk sticks to the stainless steel frothing wand like concrete. This did not happen on the older model. Next, the coffee tasted and looked thin and watery (and yes I did follow all instructions). Finally, after use there should be "cake" of coffee grounds in the handle, but they were all sloppy and wet. This machine is not fit for purpose (at least the one I had). Oh, and it does not take unground beans as the website suggests. AO Customer Service, though, were brilliant in sorting out my complaint.

Great coffee and frothy milk, easy to use

I love this coffee machine it is really easy to use and makes a cracking cup of coffee.

EASY TO USE AND WOULD RECOMMEND TO ANYBODY

Very noisy machine !

Very noisy when water is heating up & takes ages to reach correct temperature. Had several Delonghi coffee machines but this is not up to previous standards.

Disappointed, as all I really wanted was a couple of small pieces of plastic to make my old machine continue working, but no one seems to supply them. So, I am annoyed that the straight replacement model is not as good as the original. I find it impossible to get the milk to froth, which was easy on the previous machine. I shall contact De Longhi and, if I can find no solution, return the machine.

Bang on. Great, compact machine. Somehow when you knock the used coffee grounds out, it always comes out in one piece, thanks to design of the holder. Definitely would recommend