Hetty.
Still the best (and cutest) vacuum on the market.
We have had numerous members of the "Henry" family of hoovers serving at our church over the years, and when our old Hetty gave up the ghost we ordered a replacement from AO ASAP. (Virtually every day we use use Hetty in the sanctuary, Henry in the school rooms, James in the halls and offices, and a nameless old wet vac Numatic machine that we call "George" around the kitchens and for big spillages.) They work hard and are a real blessing.
Other makes of vacuum really don't match the robust endurance, compact size and powerful suction of these machines, making them excellent value. The new Hetty we received was slightly more compact that her predecessor and now has a notch in her side for the wand to stand in - so storage is even easier than before. But the basic design and functionality hasn't changed. I can switch in old parts (wand/hose/pipes) as required and my stock of Hepa bags still fits as per usual.
Re: AO, the price is always right and the service was brilliant. My card didn't work online (computers!) so I rang the company and ordered the replacement over the phone. The sales assistant reminded me of the free next day delivery in my AO's Five Star Membership and there she was the very next day... a new and improved Hetty.
Just as cute and just as efficient.
A real blessing.