Generally really good, could just do with a bit better battery life

Very disappointed. Upgraded from a corded Shark the first model sent had a faulty battery /charger unit- customer service very helpful although having to waste more electric with attempted trouble shooting. The arrangement was then made to exchange the whole unit. This left me without a hoover for a couple of days …..no biggie except in a household of 5 adults, 4 cats & 2 house bunnies it proved challenging. The replacement exchange was on time, delivery guy was brilliant & polite, Thank you Shark for this. The replacement is a poor ‘upgrade’, in my experience, the battery drops to 80% within a couple of minutes , maximum amount of time so far is 20mins before the battery dies. This then requires a minimum of 3-4hours electric every time - I can hoover my home in less than an hour & half ! The suction does not compete with my previous hoover however the attachments are useful, especially the lift away option. Either I am jinxed and have received another dodgy hoover or the marketing of ‘up to 60 mins ‘ is based on the minimum suction hard floor setting- either way I am sorely disappointed - Apologies Shark - an honest review

Excellent suction power and easy to use Great looking product

This is a departure from the stick Shark, but it is lighter, with the lift away you can reach up easier as it's lighter.

Great suction, easy to empty and really good as a hand held or a normal vacuum. Only thing I'd change is I'd put the small attachments on or in the vacuum somewhere, rather than in a bag. Oh I really like how the battery removes for charging.

Absolutely brilliant, I didn’t know one could love a vacuum so much.

I'm in awe of this machine! 8 have two girls with very long hair and there's no hair caught in the rollers! I have found this cleaner easy to manoeuvre and despite being heavy, I can actually carry it up and down stairs without trouble. I am disabled, and this product is so far, brilliant! ??

Perfect for what I wanted, with a quick no fuss service.