Inferior Product - lasted 6 months
2/5
Bought this product 6 months ago. We are a normal household with 2 adults and 2 dogs. We've had endless problems with it. The tube was constantly getting clogged as it's too narrow. The auto emptying rarely worked properly and the latch that opened during auto emptying didn't shut properly after auto emptying, so next time the vac was used we had to remember to make sure this flap was clicked shut or the debris would just come out of it as you used the vac. Spoke with Shark customer service to try to resolve the issues on a couple of occasions. They were friendly and tried to resolve the issues but this vac finally gave up the ghost at just 6 months old. Shark gave me an uplift number.
AO were amazing, they refunded and arranged collection of the Shark vac.
This is my first and last experience of Shark.. never again.