AO customer service was amazing, but sadly BEKO were not. The appliance specs and manual are contradictory to what they state. Under product specifications online it says this appliance needs 40 amp fuse rating and when the appliance arrived in the actual manual it says 63amp. Got in contact with BEKO via AO and the lady said to me that I should look online and the manual is generic. It also says an electricity connection of 12400 watt and that still does not make sense as the that watt is much higher than a 40 amp. The lack of explanation and generic response is very disappointing from a large company like BEKO. Giving people a generic manual for an appliance that could basically blow your electricity is very dangerous and irresponsible.

Love it, it is easy to use and looks amazing in the newly decorated kitchen.

Its excellent for the price, with 5 induction rings, two ovens and a separate grill. I have marked it down 1 star because the induction ring controller is a it unintuitive, hard to see, and is a bit fiddly to use.

great looking appliance not got it working yet but I'm sure it will be jut fine once it is installed

Excellent quality and worth every penny. Heating times are unbelievable on induction hob, instantly heats, seems faster than cooking on gas - response times on hob just as though you are on gas (boil to simmer is instant). Quick to install and set up. Easy to operate, simple wipe clean - no nooks and crannies. Ideal for larger families or those who like to entertain. If you're thinking about it, do it, you will not be disappointed, wish we'd done this years ago. Cooking in 3 compartments at once, your baking/family gatherings/Christmas dinners will never be a chore. Cooking is such a pleasure again. The ability to cook so much at once, you'll wonder how you've ever managed without it. Only complaint I would have, is that I didn't purchase the bigger one. . . . . Next time If you have the space, go as big as you can.

Really poor quality seal fixing the induction hob to the main oven . Technician arranged to repair or replace .

Easy to follow instruction booklet very pleased with the product

Been fine so far, hope it continues .