AO customer service was amazing, but sadly BEKO were not. The appliance specs and manual are contradictory to what they state. Under product specifications online it says this appliance needs 40 amp fuse rating and when the appliance arrived in the actual manual it says 63amp. Got in contact with BEKO via AO and the lady said to me that I should look online and the manual is generic. It also says an electricity connection of 12400 watt and that still does not make sense as the that watt is much higher than a 40 amp. The lack of explanation and generic response is very disappointing from a large company like BEKO. Giving people a generic manual for an appliance that could basically blow your electricity is very dangerous and irresponsible.

Really poor quality seal fixing the induction hob to the main oven . Technician arranged to repair or replace .

I do not like the product because I have to buy a new pot because what I have does not work, so I need all my pots to be INDUCTION what is that?????? ?????

On the first time of using after delivery all fine Second time of using (30 minutes later) the hob went bang . 2 of the hobs not working (flashings E5 on the controller ) Now been waiting two weeks for the service Engineer. Fingers crossed he’ll turn up on Monday!!!!

The Main Over failed after less than a year. The controls for the hob are awkward to operate. You need to select a ring from the touch area and then slide your finger around to adjust the setting. It is easy to end up changing the wrong ring.

It’s an impressive looking product and the induction is quite responsive. However the dial to use the different jobs is quite difficult to use and a bit temperamental. Plus the induction is quite noisy. The right tall oven is very noisy and very powerful probably hotter than temperature set. Grill excellent. Bottom left oven is good but drips from condensation. Wouldn’t rush to buy another. Shame. Looks so good but the performance doesn’t quite match the looks.

Poorly packaged, not protective film on stainless steel. Arrived damaged and scratched. Pictures email to ao and called but still no response from them. Cooker works ok. Sides get extra hot compared to previous oven.

We bought the cheapest induction range, it's fine but we wish we'd paid a little more. It makes a lot of noise, weirdly, and the ovens are smaller than our old belling.