I am really pleased with my new machine!
My previous machine had started to leak and I was unable to use it again. I live in a flat and the risk of a leak doesn't just concern me it concerns all the neighbours below me, so I need to be careful!
The machine looks great, it works very quietly- I was suprized at how quiet! I was able to turn of the "I'M FINISSSSHHHED!" type alarms that just about every machine has (I usually use machines overnight to reduce energy bills as I'm on an economy 7 meter and don't want to be woken by alarms!) I've tried a few different washes and they all do a great job. I'm next planning on a wool wash, and have no doubt it will be just as reliable!
The things I'm especially pleased with:
-The volume of washes I can choose from! I like that I can wash everything from my woollen items to a hygiene wash (will be great for towels!) I like that I can also use an eco wash and the descriptions given for what each wash is, is also helpful.
-I like that although I have the instruction booklet, I don't need to read it in full. it's a fairly self explanatory machine.
-I like that it is so quiet! I used to worry about the noise from my previous machine upsetting neighbours at 3 or 4am (when I wash), but this runs so quietly I don't worry now.
-I really like the speeds this takes to wash anything, far faster than previously and I've no doubt will be using less energy as a result. Unlike previous machines I've had; this one allows different weights per wash. Some allow 3kg, some 4kg...etc. You're always told on the digital display in the top right hand corner what the weight maximum per that wash is (they're not all the same). If you try to put in a greater weight than is allowed, the machine will attempt to start...and then pause, beep at you and the weight will be flashing or appear as a dash to indicate this is where the issue is. It's really useful- although I'd like it better if I was able to wash more per some washes! I suppose the reason must be that with too high a volume, the items wont get cleaned as well and I'd rather have cleaned washing than a ticked box on my to-do list!
Another thing I found- almost by accident, when washing something else I could see the spin and touched the spin- literally touched the screen- and the spin number changed! I was really impressed with this! I can alter the spin on say a wool wash if I am worried it's too high- this is really useful and not so obvious on setting up
The only downside to my order was a really poor set from AO who despite my booking the experienced plumber service refused to fix my old machine after taking the old one out saying it needed a new part and I would have to book a new plumber. That set me back another £100 and I was told it was a very easy job and the part I be was a bog standard every plumber carries around but wasn’t essential. Altogether AO partly refunded part of the fee for installation it wasn’t all and it didn’t come anywhere near what I had to pay out additionally. I called AO and I did complain and got a “sorry” but nothing in the way of compensation or real apology. I’d advise this machine but maybe no the service they claim to offer! I say this after being poorly let down last time I tried AO. The products yes, but don’t waste your time on the “service “!