Having initially decided on buying this oven because of the make, we are very disappointed that it didn't come with a wire rack insert for the grill tray. Despite AO online trying to resolve this issue with the manufacturer, Bosch customer services dismissed the issue full stop. So now we find ourselves with a £650 oven that cant be used safely. Bosch want £43 to supply rack.Rip off!!!

Only just delivered today, but one of the reasons for replacing my current Bosch oven with a new one was that the alarm on the former had stopped working (and it was pretty old, anyway). If only I had read beforehand that the alarm on this new model is worse than useless. Sure the oven will prove to be fine, but a serious design flaw by Bosch.

The clock is too small and its in a red colour which blurs my eyes, and the timer is hopless. The fan stays on for nearly an hour after turning off, which raises my electric bill. The grill has no pan and cooks unevenly. Disappointed with Bosch as i always buy their products.

5 Star service from ao.com. Oven looks nice, controls and door handles feel very cheap as they are made of plastic. The oven timer is far too quiet, can’t even hear it over our extractor fan. It produces lots of condensation when in use which collects bellow the oven door and needs mopping up once the oven has cooled. All that said it cooks food well, shame about the timer!

Excellent Oven, although the control function symbols need to be easier to read - too feint (need all the lights on to read). Easier internal cleaning panels would be an welcome addition.

Excellent oven with great features but timer alarm worse than useless as you can only hear it when you are standing next to it. Easy clean linings not so easy to clean.

I bought this oven to replace an old Bosch oven that was starting to fail. The timer is quite quiet compared to the previous oven and it doesn’t sound for very long so we are using a smart speaker to set alternative timers. The two half size oven trays aren’t very practical which I was aware of so I kept the full size oven tray from the previous oven and the grill pan which wasn’t included with the new oven. Unlike the old oven, both the top and bottom ovens have a grill and you can use either the full grill in the top oven or only the centre section to save electricity. The shelves have a safety feature to prevent tipping which is a great feature and both ovens have bright lights so it is easy to see inside while cooking. The main oven has many settings as well as the standard ones, sone of which I gave not tried yet. Overall this is a really nice oven with only a few minor points

Looks great, but the LED display looks a bit naff compared the one on the series 9.