The microwave is very well packaged for delivery. The installation was an easy process as it is a plug and play appliance, so no need for an electrician to install it. You will probably need a helper to lift it into place as it is not the lightest of items. Better to be safe than sorry. I like the build quality of the microwave which has a good solid feeling stainless steel bar handle on the door and stainless steel interior. We use our microwave mainly for defrosting and reheating food and I found this to be very easy to do using the Auto functions for this. At the top edge of the door there is a handy guide to remind you of the settings you can choose when using the Auto functions. You are provided with a daily reference guide as well which walks you through each step and it may be a good idea to keep this handy. It shows what you need and how to do it for a variety of different foods. It also comes with a selection of accessories that you may need for different cooking styles. A crisp plate to use with the crisp dynamic function, a baking tray for using when you use the microwave as a convection oven, a wire shelf for better browning and heat circulation, a steamer for steaming and a cover to reduce splashes and retain moisture during cooking. Another feature I did like was the Jet Start. You put your food item inside and press the start button. Each time you press the start button adds 30 seconds to the cook time. The microwave starts on the first press of the button. This is a 900 watt microwave so reheating times will be shorter than smaller output appliances, so it is quick to reheat food. The control panel is not cluttered with too many functions, which is great, and you may need to reference the guide a few times in the beginning but overall I found it fairly straight forward to use. It does have a reheat dynamic function which allows the oven to calculate the settings required to achieve the best results in the shortest amount of time but I've not tried this function yet. I have given this microwave oven 5 stars because I couldn't find fault with it at all. I'm very satisfied with it and would have no problem recommending it to family and friends.

Love the microwave. You do have to study instruction leaflet but once sorted it is easy to use and has lots of useful programs. I like the speedy grill, and the instant 30 second start which is great for making coffee etc. The advert with Jamie Oliver was good and I would have liked his recipe using the crisp tray included. Also it would be better if you were able to see in easier to see how the cooking is going. The included equipment is useful. The steamer, crisp tray and grill are in constant use. Overall very plesed with purchase.

Easy to install, well built and lots of features, we haven't used all of them yet.

This could be a great product but is let down by the horrendous drone it makes when in microwave mode. I have owned many microwaves in the past and some noise is expected when cooking but this one is very loud indeed. I really can’t stress enough just how loud this product is. I live in a large detached house and can hear it in every room. If you live in a flat don’t cook dinner late at night or you may wake the neighbours. Apart from that it does everything you would need

Nice looking appliance, fairly easy to use and cooks well. Not bad value too!

Our first attempt at this microwave has just been replaced because of the noise, but unfortunately the new one is just as bad. Although we are very satisfied with the cooking we could not recommend this product because of the noise - it can be heard from outside on the drive!

Looks sleek, no noise, heats very quickly, Brilliant grill and comes with ample accessories.

nice looking easy to use and came with a lot of extras which ot her makes usually charge extra for. Very quiet in use and easy to operate.