My problem is,being eldery anything new is a challenge.If you were to look at the brochure explaining how to operate the microwave you will see that it is completely lacking in any advice.In other words hopeless and not worth sending out with the appliance.Could you not put some pressure on Samsung to improve things.I am sorely in need of assistance I am sure once I understand how to operate it it’s rating should improve.

Excellent very pleased with the microwave. Unfortunately not the service I received this time, especially after buying washing machine, fridge and freezer from them before.

Brilliant microwave! Affordable and high quality stuff

Damaged in transit but not too badly, other than that the item is superb and works faultlessly

Easy to use smart looking in my kitchen easy to clesn

It’s a fantastic microwave

Simple to use, enough for a medium house

Bought this microwave to replace a well used and worn out item. It has a pleasing appearance and is straight forward to operate. It will be easy to keep clean and will hopefully give years of good service.