The fridge thermostat packed up after 3 months. Very disappointed, as I had a previous Fridgemaster product that lasted for 20 years. The engineer did not have the parts on his van to fix, and ETA was 18 days. I requested a refund and AO arranged for a new fridge (I asked for a different brand) to be delivered the next day. AO customer service was excellent.

The appliance constantly leaks water from the freezer compartment the shelves are in the wrong place said to be adjustable but I can’t move them. It’s capacity is very limited not happy with the appliance at all

The main fridge is okay but the ice box doesn't even keep ice cream frozen. Had to throw my frozen foods away.

Didn't work from time of purchase. Had to go to fridgemaster for help and they didn't turn up for appointment. Had to get AO involved to rectify.

Freezer section doesn’t freeze!

ice box is very poor design, it creates a thick layer of ice and needs to be defrosted on a weekly basis. because this is a poor design and not a fault you can't get a full refund.

I have given 1 star for quick delivery and 1 star for keeping a cold temperature. The chiller shelf at the top with a flap for a door acts like a freezer unit but without a sealed door which consequently freezes up and then partially defrosts spoiling any food that is placed there and has to be thrown away. It builds up a thick layer of frost that then drips on any food below and everything is wet. This becomes a health hazard so had to get rid of the fridge and purchase another make which has so far not caused me any of these problems. Would not recommend fridgemaster fridges.

This fridge advertised "with ice box" is incorrect. I noticed within 2 weeks the ice box was not freezing my ice or other frozen items, instead I noticed watery ice and a build up of thickening ice. After removing the ice, the next day the fridge developed a nauseating chemical smell, the rest of the food in fridge became warm to the touch, and the ice box still would not freeze. I spoke with the manufacturer Fridgemaster, and was advised that ao.com have incorrectly advertised this as “with ice box/ There’s also an ice box, so you’ll have plenty of ice cubes for a refreshing evening cocktail or juice on the rocks ”. The ice box compartment is actually called “fresh zone” and is only designed to keep fresh food cool, needs to be consumed within 3 days, operates at around 0 degrees, and cannot go to minus 18 degrees (standard freezer temperature). I ended up defrosting the fridge, throwing up expensive meat, seafood, chicken and freezer items, putting towels down to avoid floor damage. Thankfully Ao.com have listened to my feedback and are arranging a replacement smaller fridge freezer. I appreciate the support from customer services. Please only buy this item for use as a small compact fridge and NOT ICE BOX OR FREEZER, as it does not do this. If in doubt check the instruction manual. Ao.com please amend the advertising so that future customers are not misled.