Bought this microwave in October to replace old one of same model (old one caught fire, just thought this was due to age!). Unfortunately this one also caught fire. Panasonic say nothing wrong with it! They have now insisted I have it back and use it. I will NOT be using this in my house! AO are currently fighting my case and I have to say, have been AMAZING. Wish Panasonic customer services were as good as AO. Will never buy anything Panasonic again.

I was able to return this product. I wanted a combination microwave, you are not able to pick your microwave settings ie. you can’t set 750 or 900 etc you can select warm, medium or hot. When I asked Panasonic their response was set it to warm which is 600 and then work out how long to leave it on. I am sorry, I am spending a lot of money on this and I don’t expect to be told to work it out yourself.

Very powerful with a lot of useful programmes. The door opens rigidly at a 90 degree angle which can make it awkward to place items inside and is really difficult to remove hot items safely. The internal capacity is a lot smaller than anticipated and crockery I could use before in my old microwave now no longer fit so will have to get some new ones. The stainless steel finish also stains quite badly and even after a short time the door release button looks quite shabby, despite cleaning it as recommended in the instructions.

Great! bigger than I thought but thats my fault. Lots of features and haven't used all of them yet. Those I have are good

Nice looking item and not too enormous as my kitchen isn’t huge. However, I don’t like the push button door opening as the whole thing moves when you push it so I need to get a heatproof silicon mat to go under it now. As a brand new owner of a combination microwave oven - only ever had a microwave before - I am finding the instruction booklet quite complicated to follow and still haven’t got to grips with the combination cooking and how that works. I’m glad to say I’m finding it cooks much more efficiently than my ordinary fan oven

I chose this product having previously had a Panasonic mucrowave/combination oven for some years which was consistently reliable. I am not disappointed by the efficiency of the new microwave and, have every confidence in my decision to stick with Panasonic.

product working well only concern would have rather if door had handle instead of push button release

Previously had a Panasonic Microwave/Convector Oven and this was a replacement. Generally pleased but would have bought a model similar to my previous one had I known the heating element for convection cooking in the new one is the grill which remains on throughout the cooking process. This is not clear in the specification. Initially I thought there was something wrong with the oven as although I followed the instructions in the user manual exactly the dish I was preparing would probably have burned on top if I had not noticed in time. I phoned Panasonic customer services who checked with technical services and I only then learned that the grill was the convection heating element. As I had the oven less than two weeks Panasonic said I could return it and replace it with a flatbed oven where the heating convection oven element is not the grill. In the end I decided to keep the oven as I already have a traditional convection oven. I’m sure with more use I will eventually learn how to adjust the cooking time and/or protect the dish from overcooking when using the convection setting on its own. I’m delighted with the combination settings as there is a substantial time saving and what I have cooked in this mode has been perfect as have dishes cooked with Auto Cook programmes. Still learning so haven’t yet tried multi-stage cooking. Would have given a five star rating and not four if the grill was not the heating element when using convection mode.