It's a lovely microwave. Simple to use and very sleek. Best one I have bought to date. Nothing I would improve! Perfect!

Nice large plate microwave, but controls are hard to push

This product looks amazing and microwaves my food exactly as I'd like. I've not tried all the features yet but so far so good!

Smart looking device. Large capacity and easy to use.

Simple to use. We found this microwave very easy to use. Lots of settings which are quite intuitive. Cooks everything evenly on time.

This model was launched several years ago and it shows. We've had it for a month or so. The control panel isn't soft touch and doesn't have haptic feedback either. The controls invite a firm press which results in the whole microwave sliding on the kitchen top, unless you place it on a grip mat. It doesn't have a handle and has a mirrored finish on the front. Finger/hand marks are inevitable. The menu is not intuitive, with simple actions like reheating a drink needing several button presses. Perhaps most unforgivable is that the unit does not sit level, so rocks as it only has two rubber feet at the front! The pricing is at the higher end for a basic microwave (no grill, steaming, or convection fearires) but doesn't represent good value given all its shortcomings. Which? the consumer magazine raves about it though. In our case it was only recently purchased as a downgrade from a modern Samsung that was superior in almost every way until it developed the dreaded start button fault at approx 18 months old. Other than the above it's an ok microwave.

Seems ok so far...I always purchase Panasonic microwaves but this one has totally different controls to my old 8yr old one but im sure i will get used to it....

As a product, it’s a nice microwave but I am rating it 1 star due to pathetic customer service of Panasonic. I had a problem with the door of the microwave. If you are owner of this microwave then in general you can notice that the door of this microwave is not smooth if you open it completely. The one I had, it’s door was rubbing against something and didn’t felt stable. So I reached out to Panasonics’s customer support. They use to take weeks to respond and when they responded, it was rubbish. They tried everything to get rid of my complaints sometimes with absurd responses which never made any sense. Eventually AO stepped in and helped me to get the replacement. So, if your microwave works then feel lucky else you could end up with pathetic customer support of Panasonic. Going forward I will hesitate to buy any Panasonic products just because of their poor customer support.