We have now experienced two of these units and both have failed within a year; they would simply not run. Panasonic finally accepted this to be covered under their Warranty but not before making life hard work including attempting an entirely unsupportable claim that there was insufficient ventilation. It is on a shelf with a 2 inch gap at each side and over six inches above with no obstructions. Sadly alternatives of this size are limited. Our last unit lasted 24 years and we have two others in the house that are even older and have never let us down. ao were pretty helpful although had these problems arisen after 12 months we would suspect probably less so.

Several design flaws. Interior painted will denature & lift, used to be stainless Steam extraction inadequate. Will affect paint quicker Buttons fiddly &1 power button for all levels will wear out. No 1 second timer increment. Vastly inferior to Panasonic Microwaves of past. Will not buy another.

not as quiet as i had hoped. programs small print difficult to read

It seeems alright but we cannot work out some of the many settings ans sadly it was shipped with no instruction manual and despite calling AO and then on referral, Panasonic, they can’t send us one, only email a pdf.

Outstanding product & a major upgrade on our old one. Would recommend to anyone thinking of purchasing a new Microwave.

Product very good can’t see why microwave surround cost as much as microwave itself a real rip off for a piece of stamped out stainless steel

Bought this because it was the closest to our last one. It is really noisy compared to the other one, and it has dark stains above and below where we press the buttons, despite the fact that we've had it less than two weeks. Would not buy this again.

Hi, the oven is of good quality and I'm happy with the purchase. But, there is a but! My old oven was bad (I'm still celebrating the day it broke) but it had a simple feature: if you pressed the "quick 30s" button while cooking, it would add 30s to the remaining cooking time. Well, this one won't let you do it. The 30s button is disabled while cooking. There is a separate function to add time, but you need to press multiple buttons and strangely it only lets you add minutes (i.e. no less than 1 minute)! Even more strangely, you can add multiples of 10s if you execute the same function after the cooking time has ended (you can add time without having to open the door first). There are three buttons to add time, a +10s button which is disabled while cooking, a +1min which always works and a +10mins which I will never use. It's a pity because the oven is good and this looks like something that could be easily fixed in the firmware.