Broke down after 15 months despite regular cleaning of the filter and infrequent use. I registered for the warranty but after 12 months it had run out. Cost me £100 to fix.

Avoid, exceptionally disappointed with this product, time to dry way, way more excessive than what it states, discussion with Hotpoint informs its normal for a heat pump drier to take up to 8 hours to dry a full load! If I had known that when researching from the available information, I would have made a different choice, it may use 40% of the electricity a vented drier does, but when it takes 4 times as long to dry, not efficient at all!

Failed after 14 months - 2 months after the end of the warranty.

The heat pump dryer replaces a vented dryer that stopped heating. I understood it would take longer to dry but the times do seem excessive. Hopefully just need to get used to the settings and it will drh the clothes at 40% of the energy cost.

Doesn’t always completely dry the clothes and the it often takes longer then the time stated to finish. But it’s pretty quiet and good value for money.

I read that drying clothes with a heat pump dryer takes 15 - 20 longer than a traditional dryer. So far my observation is that it takes at least twice as long. Whether this ultimately translates to any cost savings remains to be seen but it is certainly inconvenient.

Low cost to run compared with old dry but some items require a second cycle to be completely dry.

Not 100% sure about this yet. It seems to leave clothes very slightly damp which is sometimes ideal but sometimes you want stuff to come out dry. So we always seem to need a second session to fully dry clothes. Lots of YouTube reviews told me to expect 30-50% increase in drying time for these heat pump dryers but it seems to be taking much longer than our old vented dryer.