Worst dryer I have ever had, damages and shrinks clothes, can't set temperature to low on most cycles, takes a long time to leave clothes damp and smelling musty. Can't clean the condenser and despite vacuuming regularly it is stuffed full of damp smelly fluff. Combined with Hotpoint washing machine that uses half doses, our clothes stink. We can't use conditioner because of skin conditions.

We have had this for more than a year. There is no clear delicates or low heat program. programs don't have any guide on which programs are for low or high heat. Lots of things that were previously fine in a hot point dryer have been shrunk by this machine. Rubbish for trousers. Takes a long long time to run a program so the washing machine is finished and sits waiting to be unloaded for hours. Many of the programs are for max 4kg so it's not a 9kg dryer at all. The cuddly toy program is good for synthetic dressing gowns. DON'T BUY THIS MACHINE after 20 years our next washing machine and dryer will not be hotpoint (or Creda or Indesit)

I have had a vented tumble dryer and thought I would give this one a try. Takes an eternity to dry your clothes. Returned the Item and reverted back to a vented tumble dryer which is far better.

Avoid this machine. It doesn’t stop beeping every time I use it. I constantly have to open and close the door to get it to work. I’ve tried everything. Cleaning filters, emptying the water, taking some clothes out but still it screeches constantly! I really would like to return it for a different one!

Rubbish!!

Recently bought a 9kg heat pump Hotpoint tumble dryer. Purchased it believing it was energy efficient as advertised. This was not the case!! It would routinely take six+ hours to cupboard dry socks and pants (three cycles). I was dreading the winter months when hanging our washing outside was not practicable. An engineer was called from ao.com and he confirmed my findings. Ao.com were excellent and I’ve returned to a vented tumble dryer, which drys our washing in a fraction of the time. My advice, do not buy a heat pump tumble dryer.

We have been owned the dryer for 30 days and already had an engineer out to fix it twice. We have been informed that this is due to a manufacturer error where the drum rubs on the misaligned casing. This creates a banging noise worse than a child playing on a drum kit. When the dryer is working it takes around 2 hours to dry half a load of washing and about 2/3 cycles and the clothes still feel very damp after the 1st cycle. I would advise against buying this dryer I wish I had chosen a different model.

Takes hours on end to dry clothing. We knew it would take longer than a condenser tumble dryer but on average it’s taking about three times as long to dry same loads as our old condenser. The dryer has also started to make a weird squeaking noise during drying.