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    Customer Reviews - Hotpoint ActiveCare NTM1192SKUK 9Kg Heat Pump Tumble Dryer - White - A++ Rated

    Customer Reviews - Hotpoint ActiveCare NTM1192SKUK 9Kg Heat Pump Tumble Dryer - White - A++ Rated

    Hotpoint ActiveCare NTM1192SKUK 9Kg Heat Pump Tumble Dryer - White - A++ Rated
    £439
    • 9kg drum capacity — Great for medium-sized households
    • ActiveCare — Clever tech protects your fabrics
    • Crease Care — Tumbles up to 10 hours to prevent creases
    • Anti-Allergy — Removes 99.99% of dust mites
    • Dimensions (cm) - H84.9 x W59.5 x D65.5
    4.7 / 5
    335
    61
    5
    1
    8

    Unimpressed

    2/5
    I have always had a condenser dryer, needed a new one so thought I would get a heat pump dryer as they are supposed to be more economical to run, I have had this for a week now and used it everyday, I’m not very happy with it. I set the dryness setting to be cupboard dry and my clothes come out damp so tried the extra dry setting and that says it takes 3 hours and 28 minutes, how is that economical? The setting that is for mixed materials cotton/synthetics always leave my clothes damp and I have to finish drying them on the radiators, I don’t want to put cottons separate and they be drying for 2 hours and then the rest of my clothes for another 2 hours…. Not impressed with it.
    Cathy

    Great but only purchase if stored inside the home

    3/5
    I would rate this at 5 stars had the appliance been able to cope with working in the garage. Unfortunately, it's too cold and so it's been moved inside. Not ideal for me ad we have no space for this. However, if you are purchasing for inside I would recommend it. It is easy to use and reasonably quiet.
    Claire

    A bit disappointed

    3/5
    Bought this to replace our ‘old, inefficient’ tumble dryer. If it saves me money in the long term through using less electric, then I’m happy, but I have to say I’m not impressed at the moment. Drying which used to take 40 mins, now takes 3-4 hours!!! And I’d be very surprised if the filter at the bottom lasted a year without breaking
    Neil Goodchild

    Takes a bit of getting used to

    3/5
    Very efficient which is great but it takes a LOT of getting used to. Pay attention to settings very closely or clothes can be very damp after a couple of hours of drying still. This machine doesn’t warm clothes either so be prepared but cheap to run and large capacity. Water tank east to replace also.
    Jones

    Quiet. Long dry time, tangles loose threads

    3/5
    This dryer is fine. It’s significantly quieter than my last one. Looks good. The drying times are looooooong though and I’ve found that if you have so much as a tiny loose thread on your clothes this dryer seems to pull them out and get them wrapped around and tangled a lot. So I’ve had a couple of items that have gone in fine but come out with the seem completely dropped. I’m Still trying to figure out how a dryer can do this?! I think it’s because If you don’t remove your dry clothes immediately it continues to turn every few minutes to prevent creases. Or maybe it’s just because each program is so long, it has more time to get tangled?
    Laura Orton

    Does the job but could be better

    3/5
    So I knew what I was looking for and this tumble dryer ticked all the boxes. We are a family of 5 (2 adults, 2 teenagers and a 10yr old) so the 9kg capacity suits! I have never owned a tumble dryer before so can only go on current experience. There are 2 filters that MUST be cleaned after every use as well as the water container. The filters collect a lot of lint etc. I have a handheld vacuum that makes cleaning easy but I can see it becoming an annoying chore. I wanted a reverse action feature and although this dryer has it, it is not effective. So clockwise it will rotate about 40 turns and then the reverse action kicks in for about 8 turns, so items are still coiled. A full 7kg mixed load from my washing machine takes about 150 minutes on the mixed tumble dryer setting - I like that it had a time left display and that it auto senses dryness so adjusts the time. Overall I am a tumble dryer convert, but for future will consider that reverse action is effective and I think having temperature info included rather than just types of cycles (mixed/eco/bedding/wool etc) would be better. It looks good and does the job well enough. It is slightly on the noisy side. We have a 46db dishwasher, so the tumble dryer at 65db was surprisingly loud in comparison. There is a lot of gear changing sounds happening too. Maybe not ideal for open plan but do-able.
    Aids4LongCovid

    Smart bit of kit

    4/5
    It’s a good machine, but it is weirdly deep (I believe deeper than the dimensions suggest, because the door also then sticks out). We can no longer slide the cupboard door shut across it. Quiet running. Takes a good load. Cleverer than me - smart features. Makes an annoying beep when it’s finished, and won’t let it go until you attend to it. Why do they have to do that?!
    Dominic Walker

    It does what it says well.

    4/5
    Good tumble dryer, easy to use and clothes come out dry according to the selectec setting. The only useful thing I miss is the option to connect it to a waste water pipe to either use the water casette or not. Leveling feet were missing on arrivel though. Do I recomend it? Yes.
    Jose