Makes a brilliant coffee, eventually. I suppose if it was easy to make great coffee then everyone would do it, but for the money this machine seems overly complicated. I was advised by a barista to buy a kilo bag of coffee for my first attempt at using it, as it would take a lot of coffee beans to get it right. He was right. It took me about 8 or 9 attempts to get a decent flat white. To be fair though, it was as good as any I’ve had in a coffee shop, so the machine itself is clearly up to the task once you’ve figured out how to get the settings just right. It’s messy, and noisy, but it’s a coffee machine and I suppose they all are. It’s great to look at and the instructions are fairly detailed. I would criticise the fact that it doesn’t come with a guide on how to make different drinks but you can find most of that online.

It is making delicious coffee- coffee shop quality. Very sturdy good quality product, easy to use even for beginner like me and looks lovely on kitchen countertop.

Excellent looking machine that's taking a little bit of getting used to but I know it'll eventually make me great coffee.

Coffee maker requires some skill to create a good cup of coffee, you need to select coffee grind size for each different coffee beans you will use. It can be tricky and you will waste an amount of coffee before finding the correct setting.

It is a nice piece of art. It does what it promises. Great taste of coffee. Negative - It is a bit noisy. - Water filter is expensive to replace (£19 for 90 days or 40 liters)

Excellent product - works well - easy to use.

Excellent,quality is very good and the coffee tastes really good

The best Christmas present! My partner, as a coffee lover, enjoyed the little extra touches that this machine provided in comparison to the Delonghi machine he had prior to this. The coffee it creates is amazing. AO’s delivery was faultless and a 2 hour window was given for delivery. We would both highly recommend both AO and this coffee machine!