This oven worked no more than 15 times! First of all the light bulb fused, then a couple of days later the oven wouldn't turn on at all. Checked all the wiring connections and they were fine. Oven completely dead. Unfortunately the oven is no longer under warranty. We had installed it into our new-build house but only started using the oven recently, once we moved in. I rang Hotpoint and explained the situation, hoping that as a gesture of goodwill they might exchange it. No luck there - and none of their "care and repair" deals make sense. It's going to be cheaper to replace. We will NOT be replacing it with another Hotpoint oven. You get what you pay for! Will never buy Hotpoint again.

THis was an awful machine and an awful experience with ao. When we first reported that the oven wasn't working properly they did send an engineer who said that he'd fixed the problem. However it still isn't working and we have tried to communicate with ao, however have not had a response to our problem. So we are left with an oven that we cannot control the temperature on... Very unhappy!

The oven has completely stopped working, it was only 17 months old

Nothing but issues with this oven. The first time we used it everything seemed good, but then the oven would lose temperature quickly on the fan setting and could only be used as a conventional oven. Had a Hotpoint engineer come out who replaced the heating element. This lasted 15 minutes of use until it stopped working, this time with a F24 error. At this point I've just cut my losses with Hotpoint and requested the oven be returned and I've ordered a different brand as a replacement.

We bought one of these from ao.com last year. I wouldn't go near one again. It does not get anywhere near as hot as it should. Even after an hour, it is nowhere near up to temperature. We have tried to get redress under guarantee from Hotpoint, who have twice sent out and engineer. Each time the engineer has done his tests, and declared there to be nothing wrong with the oven , except that it doesn't get hot, and then Hotpoint charged us for the callouts. We have given up and decided to buy a different type.

Product is great as an oven great energy rating. The only problem I have found is that the alarm is not very loud you can't hear it even when in the same room only time you can hear it if your standing right next to it even that's too faint. The purpose of an alarm is to notify you when its set to go off, with the volume being as it is its not fit for purpose a design floor.

Bought this oven in October 2021. Just over the warranty period, in November 2022 it stopped heating at the selected temperature. Called an engineer who said the grill element is shorting. It is not, it is working fine. Had to set the temperature to 250 degrees only to get a maximum of 170 degrees. The engineer then said that the thermostat is faulty. Cannot find one to buy anywhere. Will need to buy a new oven.

Don’t really know as haven’t managed to work out how to use it yet. Unclear instructionsfromHotpoint