Piece fell off the appliance within three weeks of installation. Without the help of Dan's help from AO we could have been without an oven/grill over Christmas/New Year.

Sadly there are very few gas build under double ovens.Our previous appliance was a Stoves however this had a gas grill.The new ones have an electric grill working off a normal 13 amp socket. The new extendable arms that the oven racks fit on are difficult to pull out and retract and apparently cannot be removed.God only knows how you are supposed to clean them!!! The seals do not go all the way around leaving a 5 inch gap at the top of each oven which allows a lot of heat to escape so obviously wasting gas. On the first time of using the grill the whole oven went dead !!!!..AO reluctantly agreed to replace the cooker.Then began a saga of ineptitude by the AO installation teams

Sadly there are very few gas build under double ovens.Our previous appliance was a Stoves however this had a gas grill.The new ones have an electric grill working off a normal 13 amp socket. The new extendable arms that the oven racks fit on are difficult to pull out and retract and apparently cannot be removed.God only knows how you are supposed to clean them!!! On the first time of using the grill the whole oven went dead !!!!..AO reluctantly agreed to replace the cooker.Then began a saga of ineptitude by the AO installation teams

This product was ordered as we were replacing a 19 years stoves oven and wanted to remain with a UK manufacture The quality is terrible.There is no grill light. The oven door swings back up when removing cooked food (my wife burnt her arm first time of use reported this to Stoves) The numbers for changing different gas levels are so small and in distinct that they should supply a torch and magnifying glass to be able to see these numbers I have given this product a 1 but it should be -1 We also wanted a cream finish to match kitchen but it appears no manufacturer does anything but black or stainless As you will observe we are not happy with this product

glass liners to doors with big gap means lots of muck gets caught inbetween hot air escapes from main oven when door closed so handles above become dangerously hot the glass liners to the doors are a loose fit and move when trying to clean the enamel lining is not easy to clean and soon gets a coat of grease after roasting meat despite the advert - the wire shelf supports are flimsy and the sliding extra shelf soon stop sliding when coated with cooking residue the electric grill is only on, or off no way to regulate as with a gas grill

AO very good but the new cooker is faulty. Explained that I was going away when I rang on the 9th and had house sitter coming -first appointment available to repair was the 14th day I was flying out. The company they use Glen Dimplex are rude, have little knowledge of products, no engineer to speak to and totally hopeless. When repeating all this on Facebook etc. it would appear that I am not the only one suffering with a Stoves cooker that is totally useless and I consider dangerous. Just want it gone and now talking to credit card company

We bought this oven in November 2014, we found that cooking time is almost double that of our old 10 year old oven, the top oven will not ignite so no use, shelves are fiddly to change. In short it looks nice but do's not provide good value for money.

We previously had a Stoves double oven which broke down after b14 yrs. We replaced it with another Stoves double oven. The grill on the previous top oven had an electrical element with various heat control, the present one just has an element that just heats up and either off or on, not ideal. The bottom oven settings are not right and you have to put it on gas mark eight when it should be mark six. Tested with two reliable thermometers and still low heat for the setting. The numbers on the dials are very very small and very hard to see for an accurate setting. Overallk very disappointed with the oven. Would have asked AO to take it back but we have paid insurance and also installation charge so would be deeply out of pocket. Not happy bunnies.