Excellent product and excellent customer service. Love the style, it looks brilliant in my kitchen too

Good looking product . Easy to use instructions and controls

Pros: Great price for an espresso machine with 15 bar of pressure. Large water tank Quick to get set up and making coffee straight away. Cons: Milk frothing wand is a little short. Would struggle steaming/frothing small amounts of milk. Can’t get a normal sized coffee cup under the portafilter without taking the drip tray out so you will need a small cup for catching the espresso. Switching back from steam to espresso requires you waiting 10 minutes for it to cool back down to required temperature. Overall however very good for the price and a great starter espresso machine. What I’ve come to expect with Swan products. Good price to quality ratio.

Unfortunately the pump wasn't working but great customer service on ao part. the machine itself looks lovely but can't comment on how it works until replacement arrive

I initially chose this Coffee machine because of its design, I really fell for its old fashioned knobs, dials and buttons. I have already tried several different types of coffee from ground, quick brew bags, and everyday loose grains. I am finding it difficult to choose my preferred coffee because they all seem to taste good. The steam milk frothing works really good after a couple of practise runs the trick is not to push it in too deep. I like the way the warning lights lets you know when your ready to make coffee or steam froth your milk, whole milk is much better for this. The water tank is easily filled and the machine easily cleaned when necessary.

Beautiful design and feel. Comes with a handy booklet to explain how to make coffees (eg steaming milk properly). Only issues is that the space under the coffee filter is short and won’t fit a normal mug - only espresso cups. The milk wand is also quite short but for a compact, budget machine, it’s brilliant quality.

Great coffee machine, easy to set up and use. A little lightweight but fine for what we need.. great service from AO, good communication throughout from order to delivery.

Really easy to use, looks great and makes a lovely coffee, my first coffee machine and very happy I chose it after a lot of debate over what was best