Only had the machine for 22 days and I have had to call Samsung as the machine has already gone faulty. Unable to connect to WiFi, (been working fine), machine turns off whenever it feels like it (even in middle of a cycle) After a factory reset, the drum will no longer calibrate as machine turns off during setup. Not a great start to an expensive washing machine. Waiting to hear back from Samsung. But in the meantime, no working machine = no washing.

Had to have it replaced because the door was leaking. A month later the replacement has done the same. Avoid

Decent machine. It’s very quiet when washing or spinning. I really only have two gripes, both minor: 1. There seems to be no way to set the machine come on after a set delay, or at a given time. I would really like to be able to load it up and have it start running at night after I’ve gone to bed. 2. Very minor, but since this is installed in the kitchen under the counter, I am forever accidentally touching the start button. The silly power up noise is driving me crazy. Apart from that, it does what it advertises. Clothes come out clean and dry.

Really sad that this broke within 4 weeks of use. AO replaced it although the delivery driver that installed it did so incorrectly so it flooded the kitchen. 10 minutes later it also broke. 2 engineers from AO came the next day and confirmed it was indeed broken too. Absolutely gutted. 2 Samsung washing machines sent and of absolutely no use. Hundreds of pounds worth completely useless. I can't fault AO for their help in dealing with this and sending replacements at all. Samsung on the other hand were downright rude. I explained I couldn't give them the model number as it was inside the door which was locked due to the machine being broken and full of water. I was told they wouldnt send an engineer until I gave them this number. I was then instructed to drain the machine. I said the machine is full of washing and water and seriously heavy. The woman's exact words were "How old are you? Surely you can manage!" She was so rude that the call ended up with their complaints department. Never been spoken to like that before and I'm not one for making a fuss usually either. AO have sorted another brand replacement now and really did give me a call back to ensure everything was OK and as it should be. 5* AO

Door leaked in 3 places after 18months and no replacement doors available and at the same time the ball bearings went and machine had to be replaced. AO were amazing but sadly you have to contact Samsung first (several times) which is a time consuming and difficult experience. Would I buy this product or anything Samsung again? No, it was just easier and more convenient to get the replacement.

Quiet, easy to use and the small door which allows you to add extra bits is really helpful. The size capacity is brilliant for family and allows me to wash large amounts at once. The only negative is that the clothes come out of the dryer very wrinkled.

I love my new washer dryer. It's so quiet and even plays a tune when the cycle is done. And ao.com are brilliant Delivery was free and the delivery men are spot on put it just where it was supposed to go. Five star treatment.

Absolutely love this machine, it's so quiet and efficient. The door opening during cycle is nearly used each wash, as there is always something! Would definately recommend, worth the money.