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    Customer Reviews - Hisense 5S Series WF5S1245BB 12kg Washing Machine with 1400 rpm - Black - A Rated

    Customer Reviews - Hisense 5S Series WF5S1245BB 12kg Washing Machine with 1400 rpm - Black - A Rated

    Hisense 5S Series WF5S1245BB 12kg Washing Machine with 1400 rpm - Black - A Rated
    £499
    • 12kg drum capacity - Great for large households
    • Steam — Sees off bacteria and reduces creases
    • Inverter motor - Quiet for open plan living
    • 1400 spin speed — Gets rid of excess water
    • Dimensions (cm) - H84.5 x W59.5 x D64
    4.7 / 5
    150
    18
    5
    3
    6

    Disappointed

    3/5
    Nice looking but not enough quick cycles, the spin only goes to 800 on the short cycles, so leaves the washing very wet, the other cycles are 3hours 45mins long.
    Anne
    Colour: White
    Reviewed on:

    So far so good!

    5/5
    Been running a week now and no complaints??
    Barnaby
    Colour: Black
    Reviewed on:

    Game changer

    5/5
    This washing machine is so quiet, you don't even know when it's spinning. The detergent and conditioner compartments which are filled once are a game changer. It let's you know when they need refilling so you're not having to do it for every wash. The drum is enormous with it being a 12kg. Highly recommend.
    Lisa Rouse
    Colour: Black
    Reviewed on:

    Low expectations

    3/5
    The machine itself seems OK. It's quiet, stylish and has a good range of programmes, even though these need plenty of studying in the user guide (why do all machines need a pilots licence to use them?) In particular, the 15 min quick wash is very useful. But there have been a couple of issues worth sharing. Its impossible to withdraw the drum retaining bolts as per the user manual. After several pointless calls to Hisense tech support, I decided the only solution was to prize out the rubber collars with pliers and destroy them in the process. The 5 year extended warranty was one reason I bought this machine. The leaflet asks you to fill in the form online and attach a copy of the invoice...except there's no way to upload a copy of the invoice. Several calls to the warranty line went unanswered (not even put in a queue) so I've posted all the info to their HQ where I expect it will get lost or ignored. My expectations of good service are pretty low and so far Hisense has not disappointed.
    Richard James
    Colour: Black
    Reviewed on:

    Perfect

    5/5
    Took a bit of time to work it out but its the best machine ive purchased
    Paul donaghy
    Colour: Black
    Reviewed on:

    Fantastic

    5/5
    Outstandibg machine easy to use very stylish quite i would defo tell folk to buy this machine just a great value ror money
    Lee
    Colour: Black
    Reviewed on:

    Hisense Washing Machine

    5/5
    This is a great washing machine, really good for large families and the authorising is great and really helps get right amount of liquid and conditioner in, leaves clothes smelling amazing! Highly recommend it!
    James
    Colour: Black
    Reviewed on:

    OK, but there's a design flaw?

    4/5
    Only just bought it, but seems fine with no glaring issues. BUT...you will not be able to remove the transit bolts from the drum as per the instruction manual. Hisense tech support don't seem aware of this so no point calling them. Usually, these bolts simply undo and slide out but the rubber collar around the bolts on this machine are well and truly rammed in. I had to prize them out with a screwdriver and pliers. It doesn't affect the running of the machine but if you're elderly or not confident with tools, you wont be able to do it.
    Richard James
    Colour: Black
    Reviewed on: