First impressions were - it's a nice machine, sadly this didn't last long. This was a replacement machine for one that failed within 2 weeks, that one became really loud when spinning the load and all the cover panels would vibrate, this one went the same way after a few months. The machine was installed on the first floor in a dedicated laundry area, we'd had the previous machine there for 15 years with no problems, this machine shook so violently it actually cracked the ceilings downstairs. It's only fair to put this into perspective, we would usually wash a duvet cover, base sheet and 4 pillow cases - so a varied load of about 3kg, this would result in the machine vibrating so badly it would move from it's installed position and hit the tumble dryer next to it. Putting a few towels in also did the same. We raised tickets with Hisense customer support and we were told we were overloading it - it's a 14kg machine, so we felt it should have been able to handle 3kg. It's important to understand that just because a machine is rated to 14kg it doesn't mean you can put 14kg of any type of load in it - water absorption rates of different materials will mean the weight being spun could be huge and that alone could cause stability issues. No matter the load we couldn't get the machine to operate quietly. Despite numerous contacts with Hisense they were not interested and eventually stopped replying to our emails. I contacted AO and they managed the issue with Hisense and an engineer came out, the drum was warped. Report submitted to Hisense, 5 weeks later and we'd still heard nothing. We contacted AO and they contacted Hisense, we didn't want another machine sending out, Hisense customer service was very poor so we bought a Bosch and it's been fantastic.

Looks great easy to use and very quiet . Has lots of washing programs you can choose via the app . The auto dosing is brilliant my son had a habit of using way to much product so now with the auto dosing not a problem anymore it’s saving me a fortune.

Absolutely fabulous machine. Very Quiet; auto dosing very convenient this can be switched off to manual dosing, powder or liquid; large drum capacity amazing for bedding etc; good choice of washing programs include a "steam function" varied temperatures and spin speeds too. Very state of the art machine and looks good too. EXTREMELY HAPPY WITH THIS MACHINE ......TOP MARKS

Lovely washing machine easy to use. But the bonus is the self dosing with washing liquid and conditioner (has saved me money as I am very heavy handed when adding detergent’s). The other bonus is it sends me a message when the program has finished. All in all a lovely machine

This washing machine is absolutely beautiful for a start! It has lots of programmes, including super quick wash (15 minutes), 1 hour wash, Eco wash amongst others. The huge 12kg drum size means that I now only need to wash once a week saving £££s. The auto-dosing is brilliant - just fill up the tanks once a month and it does everything itself. The app that links to the washer gives you information about running costs and water useage. It's a great machine and I would highly recommend it.

This machine is so sleek , I was really impressed with how modern it looks. It’s initially a bit intimidating figuring out what the icons on digital display mean but after a couple loads you get the gist. I love the auto dispensers feature the most, very modern. The clothes are properly washed and spins relatively dry. Very happy with my purchase so far.