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    Hisense

    Hisense 5S Series WF5S1245BB 12kg Washing Machine with 1400 rpm - Black - A Rated

    £499
    Save £150
    RRP £649

    Choose colour

    • Black
    • White

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    Product Overview

    Power through the laundry pile with this Hisense washing machine. It has a 12kg drum capacity, making it great for extra-large households – you’ll be able to get everything done in one go. And the Steam setting not only removes 99.9% of bacteria, but it reduces creases too, meaning you get to spend less time behind the ironing board. Want to put a load on while the kids are asleep? Not a problem with this model. It has an Inverter Motor which has fewer moving parts, making the machine much quieter to run. Water drops all over the floor won’t be an issue either, thanks to the 1400 spin speed which removes excess moisture.

    Key Features

    Product Review Video

    Product Specification

    Key Information

    Control Type
    Rotary,Touch
    Cycle Time (max)
    240
    Delay Timer
    Yes
    Delay Timer Length
    12 Hours
    Display
    Yes
    Display Type
    LED
    Energy Rating
    A
    Hinge Position
    Right
    Max Spin Speed
    1400 RPM
    Min Spin speed
    1400
    Motor Type
    Brushless
    Noise Level (Spin)
    72 dB
    Noise Level (Wash)
    42 dB
    Number of Programmes
    19
    Power Cord Length
    1.5
    Self Cleaning
    Yes
    Spin Performance
    B Rated
    Time to End of Programme
    Yes
    Timer
    Yes
    Variable Spin
    Yes
    Variable Temperature
    Yes
    Wash Load
    12 Kg
    Wash Performance
    A Rated
    Washing Programs
    Auto,Baby care,Cottons 60°C,Eco,Hygiene/anti-allergy,Jeans/denim,Quick 30°C,Rinse,Rinse & spin,Sport

    Design

    Adjustable Feet
    Yes

    Display

    Remaining Time Indicator
    Yes

    Features We Love

    AquaStop
    No
    Auto Dosing Technology
    Yes
    Automatic Dosing
    Yes
    Child Lock
    Yes
    Easy Clean
    Yes
    Easy Iron
    Yes
    Fast+
    No
    Foam Control
    No
    Hand Wash
    No
    Inverter Motor
    Yes
    Load Balance System
    Yes
    Pause & Add Item
    Yes
    Quick Wash
    Yes
    Skip Spin
    Yes
    Sportswear
    Yes
    Stackable
    Yes
    Stain Removal
    No
    Steam
    Yes
    Steam Function
    Yes
    Wifi Connected
    Yes

    How Well Does It Perform?

    Energy Consumption
    54 Kwh
    Energy consumption per 100 cycles
    54 Kwh
    Energy consumption per wash cycle
    0.54 Kwh
    Max spin speed (standard programme)
    1400 RPM
    Noise Rating
    A
    Water Consumption
    53 Litres

    Installation

    Water Supply
    Cold

    Product Detail

    Brand
    Hisense
    Category
    Washing Machines
    Certification
    SGS certiffication
    Colour
    Black
    Country Of Origin
    China
    Dimensions
    (H)84.5 x (W)59.5 x (D)64.0
    Loading Type
    Front Loading
    On-mode Power Consumption
    0.49 Watt
    SKU
    WF5S1245BB_BK

    Programmes

    Anti Crease Programme
    Yes

    Standard Programmes

    Half Load Function
    Yes
    Number of Wash Programmes
    19
    Quick Wash Time
    15 Minutes

    Warranty

    Manufacturer Warranty
    2 Year

    Features we love

    Super quiet spin sounds like a win

    With an inverter motor, you’ll never have loud spins interrupting film nights again. It makes sure your washer dryer's motor rotates at the best speed for the load, reducing vibration for a much quieter spin. The machine will last longer as well, since it has fewer moving parts which means less friction. And it uses less energy than conventional washing machines, so it’s kinder to your wallet and to the planet. 

    Play Video

    Get quick results when you need them most

    Ever hopped into bed and remembered you need to wash that shirt for tomorrow? We’ve all been there. But with Quick Wash, you won’t have to sit up waiting for a cycle to end. The program can wash around 1kg in just 15-minutes – yep, it really is that fast! So, the next time you spot tomorrow’s outfit on top of the laundry basket, pop it in the drum and it’ll be ready for drying by the time you’ve got your pjs on. 

    Play Video

    Customer Reviews

    4.5 / 5
    69
    5
    2
    2
    6
    Showing 6 of 84 reviews

    Hisense - Poor quality and very poor customer service

    1/5
    First impressions were - it's a nice machine, sadly this didn't last long. This was a replacement machine for one that failed within 2 weeks, that one became really loud when spinning the load and all the cover panels would vibrate, this one went the same way after a few months. The machine was installed on the first floor in a dedicated laundry area, we'd had the previous machine there for 15 years with no problems, this machine shook so violently it actually cracked the ceilings downstairs. It's only fair to put this into perspective, we would usually wash a duvet cover, base sheet and 4 pillow cases - so a varied load of about 3kg, this would result in the machine vibrating so badly it would move from it's installed position and hit the tumble dryer next to it. Putting a few towels in also did the same. We raised tickets with Hisense customer support and we were told we were overloading it - it's a 14kg machine, so we felt it should have been able to handle 3kg. It's important to understand that just because a machine is rated to 14kg it doesn't mean you can put 14kg of any type of load in it - water absorption rates of different materials will mean the weight being spun could be huge and that alone could cause stability issues. No matter the load we couldn't get the machine to operate quietly. Despite numerous contacts with Hisense they were not interested and eventually stopped replying to our emails. I contacted AO and they managed the issue with Hisense and an engineer came out, the drum was warped. Report submitted to Hisense, 5 weeks later and we'd still heard nothing. We contacted AO and they contacted Hisense, we didn't want another machine sending out, Hisense customer service was very poor so we bought a Bosch and it's been fantastic.
    Andrew Crome
    Colour: White
    Reviewed on:

    Looks lovely easy to use

    5/5
    Looks great easy to use and very quiet . Has lots of washing programs you can choose via the app . The auto dosing is brilliant my son had a habit of using way to much product so now with the auto dosing not a problem anymore it’s saving me a fortune.
    Charlotte Stonehouse
    Colour: Black
    Reviewed on:

    HISENSE WASHING MACHINE

    5/5
    Absolutely fabulous machine. Very Quiet; auto dosing very convenient this can be switched off to manual dosing, powder or liquid; large drum capacity amazing for bedding etc; good choice of washing programs include a "steam function" varied temperatures and spin speeds too. Very state of the art machine and looks good too. EXTREMELY HAPPY WITH THIS MACHINE ......TOP MARKS
    C. HAZELL
    Colour: Black
    Reviewed on:

    Great washing machine

    5/5
    Lovely washing machine easy to use. But the bonus is the self dosing with washing liquid and conditioner (has saved me money as I am very heavy handed when adding detergent’s). The other bonus is it sends me a message when the program has finished. All in all a lovely machine
    Sue Shrimpton
    Colour: Black
    Reviewed on:

    Fabulous Washer

    5/5
    This washing machine is absolutely beautiful for a start! It has lots of programmes, including super quick wash (15 minutes), 1 hour wash, Eco wash amongst others. The huge 12kg drum size means that I now only need to wash once a week saving £££s. The auto-dosing is brilliant - just fill up the tanks once a month and it does everything itself. The app that links to the washer gives you information about running costs and water useage. It's a great machine and I would highly recommend it.
    Julie Young
    Colour: Black
    Reviewed on:

    Modern Day Machine!

    5/5
    This machine is so sleek , I was really impressed with how modern it looks. It’s initially a bit intimidating figuring out what the icons on digital display mean but after a couple loads you get the gist. I love the auto dispensers feature the most, very modern. The clothes are properly washed and spins relatively dry. Very happy with my purchase so far.
    Cliffton Lorde
    Colour: White
    Reviewed on:

    Any offers are genuine savings. We always want to be able to offer you an incredible deal, so we’ll always match our competitors on price. This means our prices could drop further, or potentially reduce again once a promotional event ends. If our price drops, or you do find what you’re looking for cheaper elsewhere, we’ll offer our price match promise. See terms and conditions.

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    • Connection
      Price
      £30

      We want you to get up and running straight away with your new appliance, which is why our expert team will connect your new item to your water pipes and make sure everything is working properly. Connecting it yourself? Make sure you remove the transit bolts. These will make a loud rattling sound if they’re left in place when you run a cycle. 

    • Remove & Recycle
      AO member price
      Free
      Regular price
      £25

      If you’ve bought a new appliance but you don’t want us to connect it for you, all you’ll need to do is disconnect your old one and empty it, ready for us to pick up.

      If you haven’t bought a new appliance, we can still collect your old one and take it away for recycling. Our experts will recycle it safely and responsibly in our state-of-the-art facility.

      The cost of our Remove & Recycle service goes towards safely transporting the product to our recycling plant. Under the WEEE regulations, recycling costs are primarily covered by the product manufacturer.

      Also, while we’re picking up your appliance, if you’ve got any smaller kitchen electricals that need recycling – such as kettles, toasters or blenders – we’ll happily take those away too at no extra charge. Just pass them to your driver when we’re picking up your larger appliance.

    • Disconnection
      Price
      £10

      We’ll disconnect your old freestanding appliance when we deliver your new one

      • This includes the tricky job of disconnecting it from your water pipes

      Make delivery even easier by selecting all three connection and disconnection services in the basket. In one trip we can:

      • Disconnect and recycle your old appliance
      • Safely install your new one

      Just a quick note: if you’re buying a freestanding appliance to replace an old integrated one, we won’t be able to disconnect it

    • Unpack
      AO member price
      Free
      Regular price
      £5

      Appliances come with quite a bit of bulky packaging. We’ll unpack your item, let you inspect it then take away all of the plastic wrap and foam packaging.